Director, Business Operations

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Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

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Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under the general direction of the Vice President and Chief Information Officer (VP & CIO) the Director of DoIT Business Operations serves as the principal budget, fiscal, and human resources officer for the Division of Information Technology. This position works closely with division leadership including Associate Vice Presidents, Information Security Office, and Directors to ensure effective and efficient operations including in the development and recommendation procedures related to budget and personnel administration. This position is responsible for safety and divisional compliance. 

Key Responsibilities

• Responsible for management of Division of Information Technology (DoIT) fiscal operations including budget and forecasting for the Division Office, Telecommunications, Network Services, and Enterprise Operations. Provide fiscal oversight and operational controls to ensure compliance with campus accounting policies and procedures.
• Responsible for management of the Human Resources, Personnel, and Payroll functions within the Division of Information Technology. Provide departmental HR oversight and operational controls to ensure compliance with Staff Human Resources, Personnel, and Payroll policies and procedures.
• Provide leadership and management of the daily operations of ITS Front Office including managing and directing Front Office Staff.
• Provide leadership in promoting departmental employee safety including identifying potential hazards, cart driver safety and adherence to SUAM and University Policy regarding cart maintenance and driving regulations. Prepare and monitor departmental Worker’s Compensation Claims following University Policy.
• Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Maintain a professional demeanor. Maintain IT professional standards of anonymity for data that resides on campus servers and computer systems. Maintain confidentiality of all information. Attend and participate in departmental and team meetings.

Department

Division of Information Technology (DOIT)

Duration of Appointment

This is a regular, at-will position.

Classification

Administrator II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $8,750 - $12,500 per month commensurate with candidate's education, experience, skills, and training.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dent