Senior Program Manager - Capacity Delivery Innovation

Do you enjoy partnering closely with engineering and operations leaders to drive programs focused on transforming how we deliver datacenters and refresh our network for the benefit of our customers?

Then this Senior Program Manager - Capacity Delivery Innovation role may be for you!

Cloud Operations + Innovation (CO+I) is the team behind one of the World’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide, and we are looking for passionate, high energy program managers to help achieve that mission.

If you want to have fundamental impact on how Microsoft’s Cloud is deployed and operated globally, want to be involved with one of the most strategically important teams at Microsoft, have proven technical and business acumen, leadership, creativity, and out of the box thinking are some of the skills you bring to the table - this job is for you!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

The Senior Program Manager - Capacity Delivery Innovation will focus on developing and executing a global strategy to scale CO+I’s datacenter capacity delivery and network upgrades, leveraging planning principles.

Program & Portfolio Management

• Drive cross-team projects as needed to meet the changing business environment and to manage complex business needs.
• Leads project / program management to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple disciplines and business organizations.
• Leads strategic innovation and experimentation.
• Capacity Delivery / Network Refresh – Implement planning and scheduling programs to meet Microsoft customer needs.
• Drive business results through key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework.
• Influence design standards for network execution programs throughout our datacenter portfolio.
• Partner with finance and supply chain organizations to ensure accurate capital spending.
• Manage multiple projects simultaneously, ensuring that each project meets its objectives and is delivered on time.
• Develop and implement project management processes and tools to increase efficiency and effectiveness.
• Provide regular project updates to senior management and other stakeholders. 

Planning & Scheduling

• Develop and oversee the implementation of detailed project plans, including timelines, and resource requirements, for large-scale datacenter construction projects.
• Manage cross-functional teams, including engineers, procurement, and construction to ensure project milestones are met and deliverables are completed on time.
• Monitor project risks and develop contingency plans to mitigate potential issues.
• Work with clients to understand their needs and ensure project outcomes meet their expectations.
• Seek ways to streamline, automate and simplify processes. This will include deployment of tools, proficiency in data analytics, and ability to streamline processes to better meet business needs.
• Determines and leads process improvements to quickly scope insights; and drives change management initiatives.

Analysis of Demand Signals

• Guides teams to identify opportunities and gaps in the implementation of feature(s)/feature areas (e.g., product, service) including comparison of various quality and performance metrics to various solutions.
• Demonstrates and builds experiences across multiple groups or divisions. Leads and coaches teams to develop problem statements and form hypotheses of feature(s)/feature areas (e.g., product, service) across divisional boundaries to address highly complex business, program, customer needs, and/or market opportuniti