Senior Director of Core Infrastructure Engineering

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Senior Director of Core Infrastructure Engineering is the leader accountable for core infrastructure for the enterprise!

This position is responsible for three core functions - hosting, networking and data management services and the delivery of all third-party and internally managed IT infrastructure used to support the business across those functions. The Core Infrastructure team enables the Technology Product teams by providing fit for purpose infrastructure and network capabilities in alignment with our Technology and Business strategies and Security policies. The role reports to the Vice President of Supply Chain and Infrastructure Solutions and will be part of the Technology Extended Leadership team.

Location: Newport News, VA

May consider Remote for the right individual outside of the Newport News, VA area.

Responsibilities

Strategy & Planning

• Sets the mission and vision of the Core Infrastructure team to foster a business-oriented culture and mentality driven by continual service improvement.
• Leads the development of the Core Infrastructure strategy and roadmap and ensures its integration with the overall Technology strategic plans.
• Works with the Technology leadership team on the service portfolio and governance required to prioritize resources.
• Drives the development of the Core Infrastructure technology standards, governance processes and performance metrics to ensure the team delivers is aligned with the technology strategy.

Acquisition & Deployment

• Maintains currency on new technologies and platforms and collaborates on enterprise architecture to set direction on what emerging technologies should be assimilated, integrated and introduced within Core Infrastructure to ensure technology capabilities respond to the needs of the enterprise.
• Acts as a trusted advisor and builds and maintains relationships with the Technology leadership team and to develop a clear understanding of business needs; ensure cost-effective delivery of technology services to meet those needs and maintains ability to respond with agility to changing business priorities.
• Develops and controls the annual operating and capital expenditure budget for Core Infrastructure.
• Participates in the assessment of external and internal technology capabilities required to achieve desired competitive positioning.
• Champions Core Infrastructure involvement in the IT organization's innovation efforts and its role in experimenting with new solutions to take advantage of business opportunities.
• Supports the Core Infrastructure sourcing strategy and provides oversight for strategic vendor and partner relationship management
• Works closely with the CISO and our Security team to ensure SOX compliance and to adhere to all security policies and procedures.

Operational Management

• Provides leadership, coaching and direction to the Core Infrastructure leadership team and staff.
• Works with HR and the Technology leadership team to develop a Core Infrastructure "people strategy" that aligns with the Technology strategy.
• Forecasts future skill needs to acquire and develop a Technology workforce with the appropriate mix of business knowledge, technical skills and competencies that balance between growing the agility required to achieve digital business objectives and ensuring the core technology functions are reliable, stable and efficient.

Other Ferguson Core Responsibilities

• Responsible for driving the Ferguson culture through values and customer service standards.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.