Vice President, Studio Tours & Retail Technology

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role 

The Vice President, Tours & Retail Technology is the global technology leader for Warner Bros. Discovery’s Studio Tours, Retail, and eCommerce businesses. This role is accountable for shaping the long-term technology strategy, delivering enterprise grade platforms, and ensuring operational excellence across a multibillion dollar global portfolio. Reporting to the SVP, Global Monetization & Studio Technology, the VP serves as a strategic partner to senior business leadership and is directly responsible for technology capabilities that drive guest experience, revenue generation, and operational efficiency across all owned & operated locations, licensees, and joint ventures. 

Your Role Accountabilities 

Strategic Leadership & Executive Partnership 

• Define and lead the multi‑year technology strategy aligned to Tours & Retail growth, profitability, and global expansion goals 

• Serve as a trusted advisor to senior WBD executives, ensuring technology decisions directly support P&L performance and ROI expectations 

• Provide clear, structured communication on priorities, risks, trade-offs, and progress to executive stakeholders 

Product-Led Technology Strategy & Roadmap Ownership 

• Own the global product and platform roadmap spanning ticketing, retail systems, payments, guest engagement, supply chain, fulfillment, and operations technology 

• Prioritize and deliver initiatives based on business value, scalability, and security 

• Ensure platforms remain modern, integrated, compliant, and high performing across all business models worldwide 

Transformation & Continuous Improvement 

• Lead modernization efforts to reduce technical debt, simplify the ecosystem, strengthen reliability, and unlock new revenue and efficiency opportunities 

• Oversee global operational rigor, performance insights, and data driven investment decisions 

• Drive digital transformation and operating model redesigns that position Global Tours & Retail for long-term competitiveness and success 

• Promote iterative delivery, continuous learning, and measurable improvement across global teams 

Financial Stewardship & Operational Excellence 

• Oversee OPEX and CAPEX budgets, ensuring disciplined investment prioritization, accurate forecasting, and ROI aligned decisions