Remote Sales Consultant

Job Type Full-time Description

4Patriots, LLC, is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work. We are searching for a driven, detail-oriented Sales Consultant to join our team.

                       

If you thrive in a fast-paced environment with high standards that holds you accountable and rewards accomplishments, look no further. You’ll be paid well for your contributions, sound decisions, and results. Your family is important, so you have the flexibility to balance both home and work according to your needs. Your natural curiosity will be rewarded through continued professional development opportunities. Living our core values is non-negotiable; you treat others with respect and dignity and expect it in return. Fostering an environment of transparency and authenticity, where one can bring one’s whole self to work, and where differences are celebrated comes naturally to you. Finally, working in an environment where you are appreciated and valued is an important factor in your work life.

                         

Sales Consultants will be responsible for selling our products and services to individual consumers over the phone. Consultants will have a proven track record in sales, strong communication skills, and the ability to build relationships with customers over the phone. It is critical that they have a true desire to assist customers with their preparedness needs and develop long term plans 

                     

Company Core Values:

1. Get the important stuff done - We look for individuals who strive to have deep understanding of their role and how their work connects to their team and the company at large and how to organize their priorities to drive business value in the right ways.
2. Actively and eagerly seek to learn, improve, and grow - We look for individuals with intellectual curiosity and a questioning mindset.
3. Ask questions and use data to make decisions - We look for individuals who take in evidence, organize information from multiple sources, derive meaning from it, and make critical decisions quickly.
4. “We” not “I” - We value knowing how to cooperate with peers and leaders to help the team achieve its goals.
5. See the glass half full - We look for individuals who take ownership of their role and demonstrate enthusiasm, excitement and passion for their work.

               

Primary Responsibilities / Essential Job Functions:

• Sell products and services to individual consumers over the phone
• Build and maintain relationships with customers over the phone, using persuasive communication and active listening skills
• Identify short and long term customer needs and tailor sales pitches to meet those needs
• Collaborate with internal teams, such as bulk sales, video sales, and customer service, to ensure a seamless customer experience
• Create and manage a pipeline of leads and opportunities, ensuring timely follow-up and closure
• Stay up-to-date with industry trends and best practices, ensuring that our sales approach is always innovative and effective
• Provide exceptional customer service throughout the sales process, focusing on meeting customer needs and not just pitching product
• Develop and maintain relationships with customers, ensuring their needs are met and their expectations are exceeded
• Work with management to develop and implement sales strategies and tactics
• Provide regular reports and updates to management on sales performance and strategy
• Provide a customer experience that exceeds expectations while meeting goals of both the customer, department, and the company by selling value and not just giving away margin

                

Expectations and KPIs:

• Preparedness Advisors are a reflection of 4Patriots and their activity while on the phone or sending emails must present 4Patriots in a positive and professional light
• A team first mentality must be demonstrated when interacting with teams in the front end with We Not I thinking to get the deal done 
• Minimum expected calls per day to exceed 60
• Minimum expected individual monthly sales to exceed $30,000
• Monthly QA to exceed 90%
• Email to Call ratio to exceed 95%
• Have a Search and Rescue mentality where skills and focus are both aimed at the success of the team and improving the company and department as