Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary 

The Director of Crew Resources provides leadership and oversees the performance of PSA Crew Scheduling to ensure the company achieves goals and objectives associated with safety, reliability, productivity, and operational efficiency. This role is responsible for the daily operation of crew members schedules to ensure crews are in compliance with FAR, Collective Bargaining Agreement requirements, and company policies. As a people leader, this role establishes strategic goals and direction for the team using data driven decisions focused on continuing improvement and sustained execution for crew staffing to ensure best practices in planning and performance. 

Job Responsibilities 

• Oversees the daily scheduling requirements of all crew members and responsible for maintaining compliance with applicable FAA regulations, Collective Bargaining Agreements, flight crew qualifications, and Company policies and standards established by PSA Airlines.

• Establishes strategic goals and direction for the Crew Scheduling team.

• Identify and anticipate operational disruptions and solve them in a proactive manner. Monitor developing situations and communicate constraints to appropriate workgroups and escalate when needed.

• Partner with Director of Integrated Operations Center (IOC) during irregular operations (IROPS) to develop recovery plan to mitigate further schedule impact and coordinate with all necessary departments, including third party vendors.

• Establish monthly staffing grids to ensure adequate crew staffing.

• Liaison with the FAA to remain compliant with FARs and processes, including crew member’s observations.

• Establish and maintain strong and effective working relationships with ALPA and AFA union leadership to discuss requested improvements, concerns or gain clarity on agreements to provide long-term solutions to problems.

• Participates as a Company designee of the ALPA / AFA Grievance Review Committee.

• Assist with contract negotiations and provide analysis of proposed contractual changes.    

• Drives improvements in the daily operations with working relationships through cross-functional problem solving and collaboration with Flight Operations, Inflight, training and all other o