Security Director - Chicago Loop - Outdoor Public Venues

Overview

Do you want to take the next step in your security or operations career?

Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you can make a real impact, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!

Titan Security is currently recruiting for Director of Security at a public venue. The ideal candidate has experience that includes interaction with the local Chicago law enforcement community to work at an iconic cultural institution located in the Central Business District. The individual will work with onsite management, City of Chicago officials, and the contracted security staff to maintain all aspects of physical, personnel and visitor security and life safety. This position will manage all aspects of emergency preparedness including implementation, training and drills. We are seeking a customer-focused and results-oriented professional who is comfortable working in a fast-paced environment with the ability to multi-task.

Responsibilities

• Manage contracted security staff operations and enforce security contract standards, policies and procedures.
• Create and promote a positive and proactive work environment.
• Develop and implement short and long-range plans for personnel and guest safety, as well as asset protection.
• Implement safety protocols, including emergency preparedness plans, bomb threat plans and disaster response procedures, and train staff on responses.
• Assist with development and implementation of all evacuation ordinance requirements, including fire and life safety teams, emergency evacuation/fire drills, safety training for employees, emergency manuals, signage, etc.
• Oversee the management of all regulatory compliance with City, State, OSHA, Licensing and NFPA standards impacting the property’s operations.
• Manage, review and update all compliance mechanisms such as audits, inspections, reports and documentation.
• Establish and enforce protocols for property’s security operations and controls, property removal and after-hours facility access.
• Monitor and oversee security system integration, access control, life safety systems and radio communications. Candidate should be proficient in modern security system technology, such as electronic access control systems and central station monitoring systems and CCTV systems with digital recording.
• Respond to and provide assistance with reported medical emergencies, bomb threats, fire alarms, intrusion alarms or elevator entrapments, following established emergency response procedures.
• Respond to and manage any extenuating circumstances should they arise, including potentially aggressive protestors.
• Conduct internal investigations and prepare written reports and documentation on investigative findings and processes. File police reports on behalf of building management.
• Review and report on all threats, risks, intel, investigations and any ongoing issues, providing recommendations for corrective action and/or mitigation strategies.
• Evaluate, recommend and implement programs that continually improve security service levels.
• Stay abreast of emerging trends and new developments within the security industry and implement where applicable.
• Network with law enforcement organizations (IACP, FBI, and local police departments) and security industry associations (ASIS).
• Work collaboratively with external groups such as Federal, State and Local law enforcement and emergency services, as well as internally with management, ownership, facilities and legal departments.
• Monitor the quality of contracted security staff performance including the review of disciplinary actions, as well as ensuring a regular performance appraisal program is executed for all staff including security site supervisors, shift supervisors, assistant supervisors and security officers.
• Consult with and assist the security contractor on scheduling shift assignments.
• Supervise and ensure compliance of training programs for security officers and supervisors.
• Coordinate and work with security vendors to manage costs associated with security and safety technology.
• Provide management with quarterly reports and annual audits of the security program.
• Review shift reports, logs and work orders on a daily basis, responding appropriately and ensuring accuracy in logging procedures. Follow up with management on any security-related issues or concerns.
• Oversee employee, contractor and vendor building access and deliveries, addressing any situations that arise.
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