Jobs and Careers

QUALITY ASSURANCE MANAGER, JACKSONVILLE, FL

Compass Group

Jacksonville, United Statesfull_timeVerifiedPosted 26 Jun 2026

💰 $80,000/yr($75,000/yr – $80,000/yr)

About the role

Position Title: MGR, QUALITY ASSURANCE, JACKSONVILLE, FL

Pay Grade: 15

Reports To: Area Director

Salary: $75,000 - $80,000

Other Forms of Compensation: Medical, Dental & Vision insurance, 401K, PTO

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

Job Summary:

The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. Must have strong knowledge in Preventive Controls for Human Food. A strong background in manufacturing, quality assurance and strong understand of FSMA is a must.

Key Responsibilities:

Contributes to development and execution of product food safety and quality programs to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
Responsible for developing and on-going maintenance of the Food Safety Plan. Must be able to identify deficiencies and implement new strategies.
Ensures all HACCP, GMP’s, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow.
Manages Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
Manages the written recall program.
Ensures complete traceability of incoming raw materials and finished product while managing lot code tracking.
Ensures labeling programs is accurate in accordance with allergens, ingredients and nutritional information.
Oversees all food safety audits conducted by government and third party agencies.
Responds to customer safety and quality concerns as needed.

Preferred Qualifications:

At least 6 years of directly related experience required in Quality Assurance and Food Safety manufacturing role.
Experienced in prepared foods manufacturing a plus.
HACCP program development and FSMA is a must.
HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
Strong understanding of required third party audit and GFSI audit scheme programs and standards.
Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
Experience developing and motivating personnel.
Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
B.S. degree in food technology, food science, or related curriculum and/or experience required.
Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary.
Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
Strong data management, reporting, and technical writing skills.