Commercial Banking GenAI Program Leader

About this role:

Wells Fargo is seeking a Principal Digital Product Manager who will be a part of the Commercial Banking Artificial Intelligence / Machine Learning team. This role will partner with lines of business to orchestrate intake and leadership reviews of Generative AI use cases. The role will also collaborate with data science and technology teams as they collectively deliver GenAI solutions to Wells Fargo Commercial Banking.

In this role, you will:

• Manage and develop two or more specialized teams of managers and digital professional individual contributors with focus on supporting the development and execution of digital strategy within a large business line or functional area for cross-functional stakeholders and internal partners associated with the function or affected by its outcomes

• Identify opportunities and strategies for programs and initiatives with impact across the business line and may have enterprise-wide impact

• Lead the team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables like content strategy/creation, customer experience, analytics/research or product management

• Interpret and develop range of policies and procedures for functions with moderate to higher complexity and risk

• Collaborate with and influence all levels of professionals, including senior leadership

• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group

• Develop and guide a culture of talent development to meet business objectives and strategy

• Act as a top subject matter expert to lead Artificial Intelligence and GenAI initiatives for the Commercial Bank with high risk and/or with significant scope, cost, and benefits

• Define the strategy and resolution of the most complex and significant development and execution of portfolio of AI use cases and initiatives which have significant impacts across multiple areas of Commercial Bank

• Design and establish AI/GenAI program including investment prioritization, use case rationalization, and performance tracking/monitoring

• Help support and coordinate with Wells Fargo Enterprise level GenAI program including performance reporting and investment planning

• Help drive and monitor AI solutions that are long-term, large-scale, broad-reaching, and require vision, creativity, innovation, advanced analytical and inductive thinking

• Provide vision, leadership, and industry expertise regarding AI strategy for product/functionality/experience area

• Influence, AI strategy for the business line or enterprise that significantly impacts the organization's business and financial operations

• Strategically lead all levels of professionals and managers across the enterprise

• Serve as an expert advisor to leadership

• Represent the company externally in industry networking and trade and technical events

• Define and create the framework of short to long term strategic objectives to transform CB and build key tenants including strategic blueprints, ROI framework, partnerships.

• Communicate effectively at executive level articulating strategy aligned to business goals, drive consensus, deliver future state vision and bring ideas to cross enterprise collaboration.

• Identify and translate latest trends, capabilities, and market evolution to apply to new AI ideas and use cases for CB.

• Partner with CB leadership and stakeholders to create and execute corresponding business plans and initiatives.

• Manage the investment planning prioritization process with finance, business leaders and technology.

• Develop presentations for both internal and external audiences communicating overviews of the line of business strategy and strategic initiatives and investments.

• Manage risk, regulatory and audit related deliverables and programs in a timely manner.

• Partner with line of business and key functions to ensure dependencies required to execute strategic initiatives are prioritized, funded and monitored.

• Lead new governance forums and create decisioning framework for investments.

• Serve as a key point of coordination for strategic activities across the CB organization and key stakeholders including businesses CEO's, and enterprise partners.

• Deliver the business vision and objectives to key support partners providing direction and leadership as needed.

• Introduce enhancements and create new internal processes related to organizational design and development, business operations and governance.