IDVA-FIELD CLAIMS MANAGEMENT OFFICE SPECIALIST (UMP)

Job Requisition ID: 51074 
Closing Date: 11/12/2025
​Agency: Department of Veterans' Affairs
Class Title: OFFICE SPECIALIST - 30080 
Skill Option: General - Clerical - UMP Certificate 
Bilingual Option: None
Salary: $4,414-$5,926/Monthly; CBA language applies; Anticipated starting salary $4,414/Monthly
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Creates, Redevelop Databases and spreadsheets. 
• Serves as designated lead worker. 
• Monitor and Coordinates USDVA decision and award letter into categories.
• Explain eligibility and unique programs requirement .
• Present and assist Institutions and training establishments with requirements and criteria.
• Responds to Veteran Service Officers.
• Review, prepare and submit Monthly reports for statistically for monthly report to Supervisor.
• Reviews USDVA rating for award for Monthly statistical reporting.
• Performs other duties as required or assigned within the realm of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
• Requires the ability to keyboard 45wpm.

Preferred Qualifications

• Prefers knowledge of office practices and procedures.
• Prefers knowledge of composition, grammar, spelling, and punctuation.
• Prefers knowledge of arithmetic computations.
• Prefers knowledge of the logic of computer language/programs.
• Prefers knowledge of manual and automated office equipment.
• Prefers the ability to instruct, guide and train others.
• Prefers the ability to establish and develop written instructions and procedures.

Conditions of Employment

All applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities.

This position requires: 

• Requires the ability to pass a background check, and maintain for the US Access Card.
• Requires the ability to meet all agency vaccine/health-related policies and guidance.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Overtime is a condition of employment and you may be required/mandated to work overtime including scheduled, unscheduled, or last-minute. 

 

Work Hours: 8:30A.M. - 5:00P.M. M-F  

Work Location: