Lead Program Manager, Business Change

About us

 

National Grid is hiring a Lead Program Manager, Business Change, New York Strategy & Transformation based in New York

 

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
 

Job Purpose

 

National Grid is leading the clean energy transition, having announced its vision for a clean, fair and affordable energy future across its jurisdictions by 2050. To achieve this vision, we need to build a smarter, stronger, cleaner energy system.  This means reimagining how we operate throughout the business and implementing new processes and technologies. 

 

One such change, is STREAMS (Strategic Reimagining of Enterprise Asset Management Systems ). It is a multi-year program that optimizes the way we conduct asset and work management across the electric business. The adoption of these changes is a critical enabler in the clean energy vision

 

That’s where you come in. You will play a critical role in preparing the organization for a clean energy future.  You will accomplish this through driving adoption of people, process and technology driven changes associated with the STREAMS deployment

Key Accountabilities

 

• Evolve and execute upon the STREAMS Change Management Strategy, refining and adjusting in line with the program timeline and in response to effective measurement strategies you will develop and implement
• Analyze, develop, and shape custom change plans and resource models, shaping change initiatives, through strong problem-solving creating proposals.
• Transition all project stakeholder groups from project awareness to commitment to change their ways of working and fully adopt the changes brought about as a result of STREAMS, whilst at the same time navigating all the other change within the organization.
• Work in partnership with consulting partners and contractors, as well as partnering with the NE Lead Program Manager – embedding yourself as a trusted thought leader in change enablement.
• Use a data driven approach to assess, evaluate, measure and sustain the desired outcomes associated with the human side of change - adjusting and refining to optimize value realization and ROI.
• Manage advocacy at the executive and stakeholder levels to develop buy-in for change

 

Qualifications

 

• Bachelor’s Degree & 4+ years change management experience, ideally from a technology implementation and familiar with agile methodologies
• Project/Program Management and Change Management certifications highly desirable
• Strong stakeholder and engagement focused mindset, with an enthusiasm to look for and take on opportunities to be creative and innovative
• Self-starter able to spot, translate and develop emerging priorities into action, with high levels of  business acumen
• Strong team collaborative ethos built on trust and respect
• Understand agile project delivery and how to execute and deliver change management within an agile delivery environment.
• Solid performance management background, having experience and of and recognizing the need for data driven metrics
• Ability to not just make sense of but thrive in ambiguity – providing frameworks and direction to enable others to come on a journey with you,
• Sound knowledge of the NY Business, wit