Director, High-Velocity Launch Operations

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - VIRTUAL - US Ohio 

Division: Solutions 
Job Posting Title: Director, High-Velocity Launch Operations - 116838 
Time Type: Full Time

Preferred Locations: Cincinnati, OH, Denver, CO, Salt Lake City, UT, Chicago, IL, Dallas, TX

The Director of High-Velocity Launch Operations will lead the strategy, execution, and continuous evolution of DSV’s North American Contract Logistics (HT2), high velocity launch offering. This role is responsible for delivering rapidly deployable, scalable launch solutions, supporting new customer implementations, startup facilities, expansions, and major operational transformations across the network.

This leader will oversee both centralized project management functions and field-based launch execution teams, ensuring launches are operationally successful, financially sustainable, and aligned with customer expectations.

Success in this role requires the ability to drive results across a highly matrixed environment involving operations, engineering, finance, IT, commercial teams, customers, and external partners.

Key Responsibilities

Leadership & Cross-Functional Influence

• Lead a team of regionally dispersed Launch Leads as well as Away Team resources.
• Build organizational capability in rapid launch execution, project governance, and startup stabilization. Specializing in short lead-time launches.
• Influence operational stakeholders and external partners without direct authority
• Partner closely with:
  • Operations Leadership
  • Global solutions, implementations, and engineering teams
  • IT/WMS implementation teams
  • Finance
  • Commercial and customer-facing teams
  • Customers

Launch Strategy & Solution Development

• Design, implement, and continuously improve DSV’s high-velocity launch operating model for new customer implementations and facility startups
• Develop scalable launch frameworks, playbooks, governance models, and standardized deployment methodologies in support of rapid deployments
• Establish repeatable launch processes that balance:
  • Speed-to-operational readiness
  • Financial forecasting & performance
  • Operational stability
  • Customer experience
• Partner with commercial and solutions engineering teams during pre-sale and implementation phases to ensure operational readiness, financial planning, and execution alignment

Financial Performance & Launch Sustainability

• Own launch-related financial performance and sustainability metrics, including:
  • EBIT performance
  • ROIC achievement
  • Startup expense forecasting & management
  • Labor ramp efficiency
  • Launch budget adherence
• Establish financial governance and tracking mechanisms for pre- and post-launch activities
• Identify and mitigate risks related to startup costs, implementation overruns, and operational instability
• Partner with finance and operations leadership to ensure launches transition successfully into steady-state operations

Program & Pro