Sr. Manager, HR Specialist - Talent Acquisition Testing Lead

Sr. Manager, HR Specialist - Talent Acquisition Testing Lead

As the head of Talent Acquisition’s (TA) Testing team, you will lead a talented, cross-functional group responsible for partnering across the Joining Capital One Experience (inclusive of our recruiting organization, product managers, software engineers, and other downstream HR partners) to continuously improve our recruiter and candidate experience across our global footprint.  

This critical role will be a leader of leaders, responsible for a team of testers that perform user acceptance testing (UAT) and troubleshooting for all of our TA products, including Workday and its system integrations with other platforms related to candidate sourcing, assessments, and interview scheduling. Additionally, an important aspect of this role will be to define and drive our testing automation agenda across our portfolio of platforms.

Responsibilities:

• Manage team capacity and performance expectations for a multi-level/layered, geographically-dispersed (e.g., Richmond, McLean, Wilmington, Plano) team

• Develop and maintain a deep understanding of the end-to-end processes and system workflows, functionality and restrictions within TA, inclusive of upstream and downstream dependencies

• Cohesively partner with leaders across the enterprise to provide solution-oriented, product consultation on various HR initiatives

• Lead strategy and delivery of testing automation across the current team and other TA partners

• Partner closely with Product and Technology partners during quarterly PI planning to prioritize projects, scope level of effort and oversee capacity planning of direct team and correlation of capacity of partner teams

• Influence senior leadership for buy-in of remediation recommendations

 

The ideal candidate has a passion for technology, excels in a collaborative team environment, has strong verbal and written communication skills, able to manage multiple priorities, can proactively identify and solve problems, and adapts to change quickly.

We’re looking for:

• A technology or product leader that is passionate about people leadership and able to maintain strong interpersonal relationships across a geographically dispersed team

• Experience leading global Workday UAT teams, preferably in a Recruiting module

• Experience leading UAT teams in Salesforce and other Criminal Background and I-9 products

• Strong familiarity with testing system integrations

• Experience leading automation testing efforts in tools like Selenium or Kainos

• Someone who:

  • has a deep understanding of system capabilities, constraints and nuances in order to effectively lead the team in creating and delivering exceptional testing strategies

  • is excited to operate in ambiguity and comfortable navigating white space,

  • can proactively and autonomously identify and solve large, complex problems, 

  • possess the ability to not only adapt to change quickly, but also lead through the change with positivity

  • has prior experience implementing structure and governance where it previously did not exist, and

  • has outstanding communication skills with prior experience influencing senior leaders

Basic Qualifications:

• At least 4 years of Workday User Acceptance Testing and system integration experience

• At least 2 years of people leadership experience 

• At least 1 year of experience in Google Suite (Gmail, Google Sheets, Google Docs)

Preferred Qualifications:

• At least 4 years of experience working within a Human Resources organization

• At least 4 years of process or project management experience

• At least 1 year of recruiting experience

• At least 1 year of training experience

• At least 1 year of communications experience

• Professional Human Resources (PHR) Certification

• Workday Pro Recruiting or other Workday certifications

• Salesforce Administrator Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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