Program Coordinator, China Regional Program

The Program Coordinator - St. Jude Global Programs assists in designing, implementing, and overseeing projects and initiatives within and for the Department of Global Pediatric Medicine (GPM) and St. Jude Global (SJG). Responsible for researching, documenting, and disseminating information as needed. Under the supervision of the GPM director or manager and as assigned, serves as a section and/or project team lead. Acts as a liaison with other members of GPM and SJG and its collaborators, to ensure coordination and success of departmental, regional, and/or global initiatives and departmental requirements.

Overview

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research. This position will support the China Regional Program, one of eight regional programs within SJG, which is focused on enhancing pediatric oncology care, research, and capacity building in China. The Program Coordinator will support programmatic operations, facilitate collaboration with partners, and contribute to the successful implementation of strategic initiatives aligned with departmental and institutional goals.

Responsibilities

The Program Coordinator will be responsible for:

• Provide operational and administrative support for programs or projects.

• Define program or project requirements, identify interdependencies with internal or external departments or service providers, and coordinate to receive their input.

• Develop communications regarding the program or project; Develop project plans and/or programmatic process.

• Develop and track metrics, provide complex data analysis and interpretation and develop program related reports.

• Make recommendations for program or process improvements by providing inputs for systemic changes to program or project management processes to improve planning, scope management, and risk management.

• Support the design and implementation of policies, processes and procedures. Develop processes for execution of program initiatives.

• Engage with program management teams internally and vendors externally for coordination.

• May mentor less experienced team members.

• Support scheduling, coordination, and logistics for meetings, training, and events involving international partners, including virtual and in-person formats across time zones.

• Assist in the preparation and translation of program materials and reports for Chinese-speaking collaborators (in collaboration with language services or bilingual staff, as applicable).

• Contribute to relationship management with external partner institutions by maintaining regular communication and tracking collaborative activities.

• Ensure documentation and follow-up for program-related decisions, deliverables, and timelines across internal and external stakeholders.

• Assist with compliance-related tasks such as reviewing agreements, coordinating required documentation, or supporting adherence to institutional or regional policies.

Skills and Abilities:

• Coordinate complex, multi-stakeholder projects involving international time zones and diverse communication styles.

• Collaborate effectively with internal stakeholders to develop solutions aligned with functional priorities.

• Maintain organized documentation and version control for multilingual program materials, meeting notes, and shared resources.

• Exhibit strong critical thinking to identify trends and draw out insights; work with a high level of independence.

• Effectively sequence and prioritize tasks within programs and work independently to manage day-to-day issues, escalating as needed.

• Ability to look at data critically and draw meaningful conclusions. Conduct root-cause analysis and analysis of large and complex data to create reports for senior leaders as needed.

• Monitor vendor performance against desired outcomes and proactively collaborate with vendor teams to pre-empt potential issues.

• Capable of handling communication upwards and downwards as needed.

• Demonstrate a good understanding of budget planning and tracking tools and processes as well as related internal policies and procedures rel