Sr. Manager, AI Tech Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role-
We are looking for a top-notch Sr. Manager of AI/ML products with broad experience across different ML domains and excellent coding skills to join PayPal’s Global Analytics Data Science team in San-Jose, California.

Meet our team
The team builds horizontal ML services and solutions to serve ML scientists and Analysts in the company, working on business challenges in various domains including Risk, Sales, Credit, Marketing and more. The team is built of expert ML scientists in the domains of CV, NLP, GenAI, sequencing and graph algorithms and aims to enable scalable ML capabilities and integrate advanced AI/ML technologies through innovation and collaboration with external teams.

Job Description:

Your way to impact

As the Sr Manager, you will report to the Director of horizontal AI R&D. You will define and lead our multi-disciplinary AI/ML portfolio and manage a global team of TPMs responsible for delivering highly visible AI solutions across the company. You will work directly with Senior Leadership and tech experts across the organization, influencing AI strategy and driving cross functional integration.

Your day to day

As the Sr. Manager of AI/ML products you will be responsible for: 

• Develop product roadmaps in a variety of domains, including GenAI, Sequence & Graph Science, NLP & DocAI. considering factors such as business impact, strategic priority, technical and resource feasibility
• Translate business requirements into technical specifications, working directly with ML Scientists and Engineer teams to ensure successful implemantations
• Work directly with Senior Leadership and tech experts across the organization, providing strategic guidance, serving as a trusted advisor of AI, and drive cross-functional integration
• Own executive communication strategy to senior leaders, key stakeholders, mass audience, presenting at forums and high-level meetings to drive alignment, awareness, and support for AI initiatives.
• Collaborate with industry thought-leaders and strategic partners to co-innovate
• Foster a culture of innovation and experimentation within the team, encouraging team members to explore new ideas and approaches to leverage AI
• Define and measure key performance indicators to evaluate and understand product value.
   

What do you need to bring