Manager, Learning & Performance (Life New Business) HYBRID

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

We are seeking a Manager, Learning & Performance with the Life New Business team to lead a transformative learning strategy that drives organizational success.

Core Skills

• Deep expertise in adult learning principles and instructional design.
• Strong project management and change management capabilities.
• Proficiency with modern learning technologies, including Workday Learning, LinkedIn Learning, e-learning platforms, and knowledge management systems.
• Ability to measure and analyze training effectiveness using data-driven insights.

Leadership Competencies

• Skilled in coaching and mentoring training teams.
• Demonstrates strategic thinking and fosters innovation in learning solutions.
• Exceptional communication skills with proven ability to manage stakeholders effectively.

Preferred Experience

• Background in LNB case management training.
• Experience in curriculum redesign and implementing digital learning solutions.

This position will be hired on a SuccessFlex basis.

The hired associate must reside within 35 miles of the following location(s):

Grandview: 1000 Yard Street Grandview OH, 43215

Work schedule: At least 2-3 days onsite, and on an as-needed basis (ex: onsite training class).

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. 

Job Description Summary

We take pride in the services we provide and value the relationships we develop to support business units achieving their objectives. Our goal is to be the most trusted, innovative and agile learning and development organization; delivering solutions that build confidence and drive performance. If you are adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others we want to hear from you!

As a Manager, you'll lead a team responsible for the analysis, design, development, delivery and evaluation of performance solutions. You'll function across a company, region or discipline(s) of significant size or scope. We'll count on you to work with business leaders to identify performance gaps and create the Learning & Performance plan that supports business goals and strategies.

Job Description

Key Responsibilities:

• Manages the delivery of learning initiatives. Sets priorities and ensures capacity, development effectiveness, coaching and feedback to sustain quality. Develops specifications, work plans, assignments and timelines aligned with performance management and operational needs of the business. 

• Performs long-range planning to ensure appropriate instructional technologies are in place to maximize training resources. May assist with delivery as needed.

• Provides assistance and guidance in the design of evaluation tools and methodologies and ensures evaluation takes place. Creates metrics to assess effectiveness and impact on initiatives.

• Assigns projects and ensures effectiveness of final product. Responsible for specific learning projects, programs or curriculum and ensures alignment with strategic vision and company goals. Designs and develops tools, models, programs and services to meet identified business needs.

• Partners and consults with business leaders to analyze performance gaps and directs needs analysis to determine performance gap solutions consistent with business needs, learning department goals and corporate strategies.

• Markets department resources and communicates programs and curriculum to potential customers. Determines programs, audience, timing and design/development of materials and marketing efforts based on department strategy.

• Identifies and retains internal training resources, outside consultants and vendors to fulfill specific training objectives. Manages budget to ensure resources are available to meet learning plans.

• Establishes Learning & Performance-related projects est