At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Our Netflix’s Engineering organization builds the foundation that powers one of the world's most complex cloud environments. Within this organization, the Observability team is responsible for the "nervous system" of our platform—the tools and systems used to monitor health, detect anomalies, and troubleshoot issues at a massive scale. We focus on reducing "time to insight," transforming vast amounts of system data into intuitive, actionable experiences that minimize cognitive load for engineers. By streamlining how our teams understand and resolve complex system behaviors, we ensure our infrastructure remains resilient so we can focus on what truly matters: entertaining the world.

The Opportunity

We are looking for a Senior Product Designer to join our Observability team and lead the design strategy for our mission-critical telemetry platform. Our systems process massive volumes of logs, metrics, and traces; your goal is to transform this sea of data into a cohesive, intuitive experience that empowers engineers to solve problems faster.

In this role, you will move beyond traditional dash-boarding to focus on "Time to Insight." You will design the tools that help engineers navigate complex cloud infrastructure, turning fragmented signals into a clear story of system health, performance, and reliability.

Working closely with product managers and engineers, you'll shape critical initiatives including:

• Accelerating Troubleshooting: Design guided analysis workflows and AI-assisted troubleshooting experiences that help engineers find the "needle in the haystack" across distributed systems.

• Unifying the Ecosystem: Break down silos between disparate tools. You will establish a consistent design language and navigation patterns that allow for a seamless flow between querying, visualization, and alerting.

• Actionable Intelligence: Evolve monitoring systems from simple data displays to high-signal experiences that provide contextual insights and clear paths to remediation.

• Paved Road Observability: Create interfaces that surface insights earlier in the development lifecycle, helping teams identify regressions and performance bottlenecks before they reach production.

• Complex Data Visualization: Develop innovative ways to visualize infrastructure relationships, dependencies, and cost-efficiency opportunities.

This unique opportunity allows you to not only shape our design practices but also redefine the monitoring and troubleshooting experience for one of the world's most innovative companies. If you're looking for a dynamic role where you can transform complex system signals into intuitive workflows that help engineers detect, understand, and resolve issues faster than ever, we'd love to talk to you!

What You Will Do

Design Vision and Strategy

• Define the User Experience: Shape the end-to-end design for our internal developer tools, creating intuitive workflows that help engineers understand complex systems and stay productive.

• Scale Through Systems: Lead the creation and adoption of flexible design patterns and components built for data-dense interfaces, ensuring a cohesive look and feel across our entire technical platform.

• Turn Complexity into Clarity: Use research and logic to simplify deeply technical concepts, transforming raw data into clear, actionable stories that help teams make better decisions.

• Design for Impact: Identify high-value opportunities to improve how our engineers work, using a mix of user feedback, technical insights, and design intuition to prioritize your efforts.

• Promote "Paved Paths": Design smart defaults and guided experiences that reduce cognitive load, helping users move quickly and safely without needing to be experts in the underlying infrastructure.

• Measure and Iterate: Partner with product and engineering to define what "good" looks like, establishing experience metrics that help