Operations Manager

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficiently by implementing automation equipment and technologies including…

·        Consulting

·        Material Handling Equipment, Parts, and Service

·        Automated Mobile Robots

·        Vision-guided vehicles and automated guided vehicles

·        High-Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

·        WMS/WES/WCS solutions and Software

·        Intralogistics Solutions and Automation, including Conveyor and High-Speed Sortation

·        Telematics

Job Summary

The Operations Manager will lead day-to-day distribution center operations across transportation, warehouse, logistics, inventory management, and fleet management teams. This role is responsible for driving operational excellence, streamlining inventory management processes, overseeing logistics and fleet operations, developing leaders, and building scalable systems that support long-term growth. The ideal candidate combines strong floor leadership with strategic thinking, using data, Lean principles, and cross-functional influence to improve performance, optimize inventory control, enhance logistics efficiency, and shape future-state operations.

 

Responsibilities

 

Operational Leadership

· Lead end-to-end operational excellence initiatives, including process standardization, automation, digital transformation, and sustained 5S disciplines to promote workplace organization and efficiency, all of which directly enhance the customer experience by ensuring reliable, timely, and high-quality service delivery.

· Deliver strong, consistent results across safety, quality, delivery, and cost, while ensuring inventory accuracy and optimizing logistics routing for improved supply chain performance—contributing to greater customer satisfaction.

· Drive waste elimination, capacity improvement, and productivity gains through continuous improvement initiatives, accurate inventory management, and efficient logistics routing strategies.

· Maintain exceptional facility standards around organization, cleanliness, and visual management by applying 5S principles and leveraging inventory and logistics best practices.

People & Culture

· Build an associate-led culture grounded in Lean principles, continuous improvement, and servant leadership.

· Spend significant time observing work, coaching leaders, and developing associates.

· Build leadership bench strength through structured development, succession planning, and promotion from within.

· Create high engagement, accountability, and pride of ownership across the operation.

Strategic & Enterprise Impact

· Translate enterprise objectives into site-level execution plans.

· Identify systemic gaps and design solutions that scale beyond a single location.

· Partner cross-functionally to improve end-to-end value streams (sales, service, parts, finance, IT, HR, and leadership).

· Monitor industry trends, emerging technologies, and best practices to shape future-state operations.

Business & Data Leadership

· Use operational, financial, and customer data to influence decision-making and investment prioritization.

· Build operating rhythms, performance dashboards, and review cadences aligned to executive expectations.

· Lead complex problem-solving using both qualitative insight and quantitative rigor.

Requirements

All potential hires are subject to pre-employment checks, including but not limited to background checks, drug screenings, and motor vehicle record checks.

· Bachelor’s degree in Business