Clinic Manager, Ophthalmology

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Clinic Manager  leads daily clinic operations and supervises multidisciplinary staff to ensure high-quality patient care and service. This role promotes effective communication, sets performance goals, mentors team members, and monitors workflow to maintain compliance with organizational policies and procedures. The Clinic Manager oversees key operational processes, including patient access, scheduling, insurance verification, referral tracking, billing compliance, and clinic efficiency metrics, while implementing process improvements to enhance service delivery and ensure adherence to HIPAA and quality standards. In addition, the role supports the clinic’s financial performance by managing revenue cycle activities, maintaining internal controls, monitoring expenses, assisting with budgeting, and partnering with leadership to track financial outcomes and improve collections. Through accurate reporting, compliance with accounting practices, and responsiveness to audit recommendations, the Clinic Manager contributes to the overall efficiency, financial health, and success of the clinic.

This position is accountable for the day to day management of the operations of the clinic including but not limited to: Supervising and developing staff, delivering "Best Practice Customer Service Standards" and effective implementation of clinic work processes utilizing institutionally determined standards. 

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree in Business Administration, Nursing, Health Care Administration, Allied Health, or related field. 
   

• Experience
  5 years of responsible administrative experience in patient care environment to include 
  2 years of supervisory experience 
   

Preferred

• Education
  Master's Degree 
   

JOB DUTIES

• Manages and supervises staff to achieve institutionally determined standards to include: effective communication with staff, physicians and patients, providing feedback, goal setting, responding to patient and staff needs and mentoring and coaching staff to achieve perf