Intern - Data Analytics and Quality Assurance

• Critical System Maintenance and Data Quality

  • There is an immediate and ongoing need to perform daily monitoring of product data error reports, investigate/troubleshoot issues, and perform data cleansing/audits to ensure the integrity of the IEEE SA Product database. Errors in this data directly affect customer experience, product delivery, and business decisions.

   

• Email Log Monitoring:

  • SADB eFeed to distributors, Xplore, which goes on to IDAMS and MarkLogic XML repository (several QCs here)

  • XMLQC from Aptara feed / logs higher level issues that do not get resolved by Aptara

  • Royalty Report automations logs

  • Tableau Talend jobs

  • any other data-related logs

   

• Support for Time-Sensitive Product Development (Varies):

  • The incumbent supports data gathering and analysis for new product/service development work and operations planning. The data-driven decision process for new opportunities requires dedicated, agile support to prevent delays in the development lifecycle and market entry.

   

• Issue Resolution:

  • Directs issues to the right staff

  • Creating related Jira tickets 

  • Raises issues to the  attention of the POD / IT support

Education and Experience:
 

Pursuing a bachelor’s degree (junior or senior year) in Computer\Data Science, Mathematics, Engineering, or similar STEM discipline.

Certifications or training in relevant Excel, SmartSheets, Data Analytics also considered.

Skills & Other Requirements:

Minimum:

• Excel intermediate to advanced skills functions and concepts: VLookup; multi-level sorting; remove duplicates; pivot tables

• Google intermediate to advanced: forms/sheets

• Competent in coding using common data structures and algorithms

• Basic understanding of databases and data structures