Global Head of Product Marketing – Connected Commerce

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are seeking a visionary and operationally excellent Global Product Marketing leader to drive the global go-to-market strategy for our Connected Commerce solution. This is a critical leadership hire, responsible for positioning and scaling one of PayPal’s most strategic innovations—where platform, payments, and commerce intersect.

Job Description:

Essential Responsibilities:

• Develop insights and conduct market analysis to inform product strategy and positioning
• Create and refine value proposition narratives tailored to market segments
• Monitor and analyze competition to identify opportunities and threats
• Collect and validate customer feedback to guide product development
• Lead early detection and resolution of customer issues to improve satisfaction
• Oversee performance tracking through instrumentation and dashboarding
• Translate insights into actionable recommendations for product enhancements
• Drive the execution of key initiatives and go-to-market strategies
• Collaborate with cross-functional teams to deliver impactful merchant solutions
• Lead regional product marketing initiatives to align with business objectives

Minimum Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

The Opportunity:

We are seeking a visionary and operationally excellent Global Product Marketing leader to drive the global go-to-market strategy for our Connected Commerce solution. This is a critical leadership hire, responsible for positioning and scaling one of PayPal’s most strategic innovations—where platform, payments, and commerce intersect.

This leader will define how we activate the jobs-to-be-done across our three-sided network:

    •    Consumers seeking intelligent, flexible payment experiences

    •    Merchants looking to convert and grow across touchpoints

    •    Partners integrating PayPal to unlock new demand and business models

You will drive the global marketing strategy from insight to execution, uniting product innovation with business outcomes—anchored in customer obsession, vertical expertise, and data-driven performance.

Key Responsibilities:

Strategic Market Leadership

• Conduct and synthesize global market research and customer segmentation to deeply understand the behaviors, needs, and opportunities across merchants, partners,