The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Operational Risk Management Programs Senior Manager is a responsible for the design, development, implementation, and ongoing management of core operational risk program(s) to support the identification, monitoring, assessing, managing, reporting and governance of operational risk. This individual will lead and manage a team enhancing and overseeing the Corporations program(s) and processes for proactive operational risk management.

LOCATION:

Please note that candidate must be located in *or* willing to self-relocate to one of the following locations:

• Charlotte, NC

• Winston Salem, NC

• Richmond, VA

Truist 'in office' requirement is 4 days per week. No full remote or relocation assistance available at this time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1. Manage an Operational Risk Management Program (RCSA, Internal Events, External Events, Scenario Analysis, Fraud and/or Process Inventory Management) which support proactive management of operational risk, as well as ongoing efforts to ensure efficient development and execution of sound risk management practices and high-quality results.

2. Serve as an operational risk expert and coach to risk managers on higher risk and moderate to complex assignments. 

3. Promote operational risk awareness across Truist, to include training activities and communication. 

4. Ensure operational risk management programs are continually evaluated, enhanced, aligned with industry trends, and meet regulatory expectations 

5. Organize, coordinate, and manage work of resources within ORM and support the development and growth of teammates through on-going coaching and mentorship

6. Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions

7. Drive a strong enterprise risk culture that aligns to Truist's purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency and escalation.

8. Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's Degree or an equivalent combination of education and experience.

2. Twelve+ years of banking or risk management experience with subject matter expertise managing Operational Risk Management Programs.

3. Five years of management experience that includes direct supervisory responsibility.

4. Possess and demonstrate expert Operational Risk Management knowledge, leadership and decision-making skills.

5. Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs 

6. Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and e