HUMAN SERVICES PROGRAM SPECIALIST - 60022366
State of FloridaAbout the role
Requisition No: 851120
Agency: Children and Families
Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 60022366
Pay Plan: Career Service
Position Number: 60022366
Salary: $1,260.00 bi-weekly
Posting Closing Date: 04/28/2025
Total Compensation Estimator Tool
Agency: Children and Families/Adult Protective Services
Working Title: Human Services Program Specialist
Position Number: VARIOUS
Salary: $1,260.00 bi-weekly
Posting Opening and Closing Date: 04/25/2025 TO 4/28/2025
Human Services Program Specialist.
Department of Children & Families/Adult Services Program
Miami Dade & Monroe County, Florida
Internal Opportunity
This posting will be used to fill position vacancy in Career Service.
Current employees will be compensated in accordance with the DCF salary policy.
What you will do:
This is an advanced professional work assessing and developing Adult Protect Investigators (APIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with the Program Administrator, API Supervisors and Regional management in promoting the development of knowledge, skills and application to case activities.
Coach, motivate and model best practices to provide real time field casework guidance and assessment for both new and existing APIs.
Observe and evaluate investigator's casework activities, assessment of service needs and referrals to services and provide feedback to the API and the Adult Protective Investigator Supervisor (APIS). Assess and coach APIs in interviewing, assessment and documentation skills.
Review casework, assessments, and findings, providing consultation and direction to ensure appropriateness, clarity and quality of the investigation. Coordinate and provide in-service training to address areas where individual and/or unit performance improvement is required.
Identify operational problems in the implementation of policies, procedures, and training gaps, making recommendations for improvements. Works with management and participates on performance improvement teams based on the results of quality assurance reviews. Provide backup to Adult Protective Investigators, and Supervisors in field work, as assigned.
Provide professional technical support and assistance to front line staff and ensure compliance with processes and procedures.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
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