Senior Director, Enterprise PMO & Change Management (Food and Supply Transformation)

Role Overview

Sodexo North America is embarking on a bold, company-wide transformation of its operating model—a strategic initiative to simplify food and supply processes, optimize economies of scale, and deliver superior outcomes for clients and operators. This transformation touches every corner of the business—Sales, Marketing, Operations (Entegra, segment sites, and Sodexo Live!), Platforms, TDD, and Supply.

 

**Candidates must reside in a commutable distance to Bethesda, MD to collaborate with the team at our headquarters occasionally.

 

As the Senior Director, Enterprise PMO & Change Management, you will be a key force behind bringing this transformation to life. You’ll be at the center of synchronizing diverse workstreams, creating unified and actionable plans, and driving change across the organization. Your mission: ensure that every change is executed seamlessly and scaled successfully—starting with pilot sites and expanding to the entire region.

 

This is a unique opportunity to join a small, agile execution team committed to "speed over perfection" and relentless focus on delivering real results for our operators and clients.

What You'll Do

Lead Change Management Execution

• Develop and own a robust change management strategy, focused on on-site implementation and adoption.
• Ensure operators are fully supported and engaged—from pilot through full-scale rollout.
• Bring clarity and ease to every stage of change.

 

Drive Unified Communications

• Lead the design and rollout of a cohesive communication plan across segments and functions.
• Craft timely, compelling, and brand-aligned communications that foster transparency, buy-in, and engagement.

 

Orchestrate Integrated Planning

• Align transformation workstreams to a single, unified roadmap that ensures a seamless operator experience.
• Build rhythm and cadence into the planning process to ensure ongoing momentum and synchronization.

 

Pilot, Scale, and Sustain Change

• Take a hands-on role in guiding pilot site success and ensure lessons learned translate into scalable approaches.
• Synchronize support teams and stakeholders to remove roadblocks and drive smooth execution at scale.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Experience & Expertise

• 5+ years driving and leading transformation at the enterprise level.
• Deep knowledge of Sodexo operations, marketing, sales, and commercial dynamics.
• Proven ability to lead without authority, influence cross-functional teams, and drive results in high-stakes environments.
• Strong grasp of operator challenges, pain-points, and good understanding of how to improve their work environment.
• Exceptional communication and interpersonal skills with the ability to thrive and guide decision making in complex and unclear scenarios

 

Core Skills

• Communication Excellence: Skilled in crafting and delivering high-impact communication that drives engagement.
• Strategic Planning: Experienced in integrating disparate plans into one aligned execution roadmap.
• Leadership & Influence: Natural collaborator who thrives in cross-functional environments and can align diverse stakeholders.
• Project Management: Ability to manage multiple moving parts while keeping focus on outcomes, timelines, and impact.
• Analytical Thinking & Financial Acumen: Understands how operational decisions drive business value.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, f