Breeding Roll Office Manager

Position Overview:
The Office Manager is a key member of the Breeding Roll Off team, responsible for ensuring the smooth operation of daily office activities. This role requires strong organizational skills, attention to detail, and excellent customer service. The Office Manager serves as the first point of contact for customers, manages administrative functions, and supports both billing and dispatch operations.

Key Responsibilities:

• Answer incoming calls, respond to voicemails, and process customer requests in a timely manner.

• Enter and maintain accurate job request data in Cro Software.

• Prepare and issue customer invoices; follow up on accounts receivable to ensure timely payments.

• Process vendor invoices and manage bill payments.

• Handle transactions with accuracy and accountability.

• Manage truck tag renewals and maintain related records.

• Assist with dispatching trucks and coordinating schedules as needed.

• Support customer relations by providing professional and courteous service.

• Take phone calls and dispatch as necessar

• Maintain contracts and customer pricing

• Track customer referrals

• Perform other administrative duties as assigned to support overall business operations.

Qualifications:

• Previous office management or administrative experience preferred.

• Must be proficient in Quickbooks

• Strong organizational and multitasking abilities.

• Excellent communication and customer service skills.

• Proficiency with office software; experience with Cro Software is a plus.

• Basic accounting knowledge for billing, receivables, and payables.

• Ability to work both independently and as part of a team.

Work Environment:
This position is office-based with regular interaction with customers, drivers, and vendors. The role requires adaptability and the ability to manage multiple priorities in a fast-paced environment.