Program Management Director

SGNL is the enterprise platform purpose-built for Continuous Identity—trusted by Fortune 500 enterprises worldwide to eliminate standing access to cloud environments, code, and critical applications.

It delivers continuous, context-aware protection for sensitive infrastructure, cloud workloads, and applications, and now extends that protection to AI through the SGNL MCP Security Gateway—enforcing real-time policies on AI agent actions. 

By uniting centralized context, real-time enforcement, and enterprise-wide orchestration through open standards like CAEP and the Shared Signals Framework, SGNL enables Zero Standing Privilege across the entire identity footprint and makes Zero Trust an operational reality.

About You

As the Director of Program Management at SGNL, you'll serve as a cross-functional resource across the entire organization, architecting and implementing scalable operational frameworks that support Engineering, Product, Sales, Marketing, Customer Experience, and Operations. 

You are the type of person that thrives in high agency environments as you design, build, and run operational systems, programs, and initiatives from first principles. 

You thrive at the intersection of enterprise program management expertise and startup agility — leading cross-functional strategic initiatives, building transparent PMO processes, and driving organizational alignment. You're an operational force multiplier who translates vision into execution strategy, proactively identifies and removes blockers across departments, and ensures the entire organization operates with precision and speed. You bring exceptional stakeholder management skills, the ability to influence without formal authority, and a passion for scaling high-performing teams through rapid growth phases.

Basic Qualifications

• 10+ years of recent experience leading complex cross-functional programs in enterprise companies with proven impactful business outcomes. High-growth startup experience is a plus. 
• Establish trusted working relationships with leadership team and cross-functional team members across diverse business functions
• Exceptional executive communication and presentation skills with ability to influence stakeholders at all levels
• Strong analytical and problem-solving abilities with history of detailed, hands-on operational work
• Deep understanding of operational subjects relevant to scaling high-growth SaaS companies
• Professional program management methodologies for program initiation, work breakdown, scheduling, reporting, risk, and change management

Preferred Qualifications

• Series B+ startup experience or high-growth SaaS company scaling experience through rapid growth phases
• Identity or Cybersecurity experience a plus
• Customer, revenue, and product operations expertise including sales process optimization, customer success programs, and expansion strategies
• AI/ML platform experience with enterprise-scale machine learning or data platforms and operational AI initiatives

Responsibilities

As a Director of Program Management at SGNL, you will serve as an operational excellence partner across the entire organization, owning the strategic coordination of cross-functional initiatives and ensuring all departments operate with precision and alignment.

• Take ownership of technical program planning and delivery: Drive end-to-end program execution for cross-functional initiatives using demonstrated analytical and technical skills to deliver measurable business outcomes
• Drive major operational uplifts: Lead infrastructure improvements across customer onboarding, revenue operations, marketing automation, and sales enablement systems
• Accelerate and scale AI initiatives: Drive cross-functional programs to integrate AI capabilities across customer onboarding, sales processes, and operational workflows to enhance efficiency and customer outcomes
• Develop trusted relationships with key stakeholders: Build credibility with technology and functional leaders to drive focus on strategic objectives and optimize delivery, holding resources accountable for their program responsibilities
• Utilize agile methodologies and development lifecycles: Partner effectively with product and engineering organizations, collaborating with senior managers to architect optimal technical and operational approaches that deliver customer value quickly
• Initiate programs and create cross