Head Clerk

Overview

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under general supervision, interprets policies, rules, and regulations.

Responsibilities

• Receives requests, instructions, or information pertaining to all aspects of the Permit Application Payment Process for Inspectional Services. 
• Investigates reconciliation records, payment files, and other information resources to obtain necessary information for any requested reports.
• Classifies information according to office procedures. 
• Transfers and posts information to records. 
• Sends, routes, and relays forms, materials, and information.
• Maintains files, filing, typing of forms, memos, letters, and other materials. 
• Processes forms, checking them for accuracy and completeness. 
• Answers and places telephone calls. Gives information to the general public. 
• Performs related work as required.

Minimum Entrance Qualifications

• Applicant must have at least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.
• Ability to exercise good judgment and focus on details as required by the job.
• Familiarity with the payment of the permit applicant process and Permit Counter preferred. 
• Working knowledge of Microsoft Word and Excel preferred. 
• A multi-lingual candidate is preferred. 
• Applicants meeting the minimum entrance qualifications will be considered for this position.

Boston Residency Required.

 

Terms:

 

Union/Salary Plan/Grade: AFSCME/RA-12

Hours per week: 35