Administrative Assistant II

Since 1978, Lumos & Associates has provided professional engineering, surveying, geotechnical, and construction management services to clients across northern Nevada, California, and, more recently, southwestern Idaho. At Lumos, we are committed to fostering a positive, engaging, and highly collaborative workplace where employees can thrive. We invest in nurturing talent, professional development, and creating an environment that supports employee well-being. Our focus is on the growth of our business, guided by our five core values: Stay Moving, Dip Down, Own It, Make it Right, and Take Pride.

Are you looking to start your career with a company that values your hard work and rewards you for it? Look no further than Lumos & Associates! Whether you are new to the workforce, seeking career growth opportunities, looking to reskill and learn new things, or simply self-motivated and eager to learn, we want to hear from you.

Lumos & Associates is seeking a dynamic individual to join our team as an Administrative Assistant II. As part of the Corporate Team, this position will play a vital role in providing exceptional service to employees, clients, visitors, and the public by providing company information and answering questions.

This is a full-time, entry-level position based out of our Reno, NV office.

Ideal candidates will possess the following qualities and skills:

• Self-motivated, proactive, excellent communicator, quick-thinking, flexible, and able to manage multiple and diverse responsibilities.
• Demonstrates a strong commitment to providing exceptional service to internal and external customers and responds promptly and professionally to inquiries, resolves issues with empathy and efficiency. 
• Strong emphasis on organization and attention to detail, as well as an interest in planning team activities and events.
• Ability to work in a fast-paced environment that requires good judgment and initiative.

The Administrative Assistant II will:

• Coordinate special events throughout the year – company picnic, ice cream socials, monthly giveaways, holiday events, volunteer events.
• Work closely with the administrative team across all offices to maintain a positive and cohesive team.

Key Responsibilities:

• Answers telephone, screens, or forward calls, provides information, takes messages, and schedules appointments.  Responds to routine questions and provides information in a timely manner.  
• Provides exceptional customer service to greet persons entering the establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations. 
• Performs administrative support tasks, such as proofreading, data entry, or operating calculators or computers. Opens, sorts, and routes incoming mail.  Prepares outgoing shipments for pick-up and delivery and receives incoming shipments.
• Travels to other offices including but not limited to; Lumos offices, clients, and agencies, for notary appointments, project submittals, deliveries, and general errands. 
• Coordinates food orders for meetings. Verifies quantities needed, contacts restaurant, places order, coordinates food delivery, and delivers food to designated meeting room or area.
• Prints and distributes reports weekly, monthly, and as needed to ensure efficiency. 
• Organizes and stocks employee break area and supply area daily. Ensures that supplies are stocked and replenished as needed and common areas are clean and organized. 
• Orders and picks up various supplies for offices.
• Operates and maintains postage meters, copy machines, and printers. 
• Maintains cleanliness of company-owned runner vehicles and other company vehicles. As assigned, performs inspection, fills up gas tanks, and schedules vehicle services.
• Creates and posts internal announcements to include signs/flyers and postings.
• Performs work in a safe manner.  Reports repairs or safety concerns to management. 
• Performs other duties as assigned.

REQUIREMENTS:

• High school diploma or equivalent. A minimum of one-year related experience and/or training.
• Ability to obtain Notary Public Commission within six months of employment.
• Computer proficiency with knowledge of Microsoft Office Products (MS Word, Excel, Outlook & PowerPoint). Capable of operating all office equipment such as scanners, printers, and copiers.
• Strong customer service aptitude, organizational skills, attention to detail, and the ability to work independently.
• Effective oral and written communication skills with the ability to provide information across multiple groups in the Company.
• Strong organizational skills, apt