Director of The Counseling Center

Description

The Counseling Center of Hobart and William Smith Colleges is committed to promoting the well-being of the student body through providing a variety of services including: free and confidential individual and group counseling, walk-in consultations, emergency psychological services, and psycho-educational outreach programming.  The Director’s responsibilities consist of, but are not limited to, being an active provider in all areas of the Center’s clinical and psycho-educational service, providing the Center with administrative direction and oversight, and collaborating with other on- and off-campus departments/agencies to ensure a high level of care for our students.  The successful candidate will have demonstrated an ability to focus on both the provision of direct clinical care and an interest in providing significant community outreach to address students’ personal and social concerns in hopes of helping them achieve satisfying educational and life experiences.  

Essential Responsibilities:

• Provide overall leadership and direction for the Counseling Center, including supervision and evaluation of staff, strategic planning, budget management, and oversight of clinical operations.
• Deliver direct clinical services, including individual and group counseling.
• Oversee and participate in the on-call rotation, serving as secondary clinical support in coordination with ProtoCall and ensuring effective after-hours crisis response.
• Manage clinical case assignment and monitor service utilization to ensure timely access, appropriate level-of-care decisions, and equitable service delivery.
• Lead and coordinate crisis intervention education for campus partners and student leaders.
• Partner with Health Services and Psychiatry to support integrated care, including consultation regarding psychopharmacological treatment and coordinated student support plans.
• Serve as primary liaison to community providers and referral networks to facilitate continuity of care and higher levels of treatment when appropriate.
• Lead staff development initiatives, including supervision, performance management, and ongoing professional training aligned with best practices in college mental health.
• Collaborate with campus partners to design and implement outreach, prevention programming, and educational initiatives that promote student well-being and resilience.
• Utilize data, assessment, and emerging national trends in college mental health to evaluate service effectiveness, identify student needs, and inform strategic planning and resource allocation.
• Prepare reports and provide guidance to divisional leadership on patterns of utilization, trends, and opportunities to strengthen campus mental health infrastructure.
• Serve as a member of the College Crisis Response Team and Behavioral Intervention Teams, advising on student risk assessment and coordinated response strategies.

Other Information:

This is a full-time, 12-month, benefits-eligible position. This position description is not all-inclusive as other tasks or responsibilities may be assigned. Work hours are 8:30 a.m. to 5 p.m. during the academic year, with a possible shortened workweek during the scheduled summer hours’ time period.  This is an in-person position with some flexibility for hybrid work during semester breaks. Salary range: $110,000-120,000

About HWS

A liberal arts and sciences institution, Hobart and William Smith is known for consistent success in preparing students for meaningful lives and fulfilling careers through an outcomes-based focus on their futures. Our nationally ranked faculty are accessible teachers and scholars known for the impact of their research and distinguished by the depth of their mentorship. World challenges are studied in the classroom where critical thinking, problem-solving, and communication skills are honed. In the field, knowledge turns into discovery. In office hours, plans are carefully crafted to tie interests and talents to an academic path that motivates beyond graduation.

Our location in the heart of the Finger Lakes allows faculty, staff and students to live and work collaboratively on the banks of a resource-rich lake. Student-athletes play for 30 varsity teams boasting 24 national titles, including the 2023 and 2024 NCAA DIII Men’s Ice Hockey Championships. With three graduate programs, students can build on their undergraduate degree with a Master of Arts in Higher Education Lead