Job Description Summary

Vernova Purpose:
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?

Looking to make a global impact and solve problems? Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.


Impact you'll make:
The Aero Product Service Engineer is responsible for providing technical support to our global Gas Power customers for issues related to the gas turbine packages and electrical / controls systems. In this role you will provide technical resolutions related to the Aero gas turbine operations or installation & commissioning issues. In some instances, you will assist in complex investigations for field events. Some travel may be required.

Job Description

Roles and Responsibilities

• Provide remote technical support of the GE Vernova Aero LM products (TM/LM2500, LM6000, LMS100).
• Provide customer issue resolution through preparation and delivery of technical documents.
• Oversee technical Installation & Commissioning activities of new GE Vernova Aero products.
• Ensuring timely and accurate customer support via use of Service Now.
• Off-hour availability and some travel time may be required.
• Perform site event analyses to determine root cause and corrective actions.
• Mentor Services Engineering team members on Controls/Electrical systems.

Required Qualifications

• Bachelor's degree or above in engineering or technology related discipline from an accredited university or college OR a High school diploma/GED with 9 years of field service experience with gas turbine technology.
• Minimum of 5 years of field service experience with gas turbine technology, instrumentation, electrical systems, or troubleshooting.

Eligibility Requirements

• Must be authorized to work in the USA without sponsorship now or in the future.
• Must be able to travel occasionally, estimated <10%.

Desired Characteristics

• Previous working experience with GE Vernova Aeroderivative Gas Turbine engine, package or controls systems.
• Understanding of control systems - Woodward and/or GE (MK6, MK6e, RX3i).
• Working knowledge of electrical systems, low / medium / high voltage systems, Generators, AVR, and IGPS.
• Ability to read technical drawings (one line diagrams, controls logic, schematics, P&ID, etc.).
• Ability to troubleshoot electrical, instrumentation and/or controls related issues. 
• Experience leading projects involving multi-disciplinary teams.
• Comfort with interacting with customers in person answering technical questions.
• Demonstrated team player.
• Creative, out-side-the-box thinker.
• Proven interpersonal skills.
• Strong written and verbal communication skills.
• Commercial sensitivity with a focus on customer needs.

For purposes of complying with U.S. pay transparency requirements, The base pay range for this position is $98,400.00 - $164,000.00 USD per year.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 10% performance bonus.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

This position will stay open on the career website until at least 4/24/2025.

Benefits Available to You

GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)

• Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
• A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
• GE Vernova invests to provide opportunities to gro