Director, Operations – CoStar Real Estate Manager and Visual Lease

Director, Operations – CoStar Real Estate Manager and Visual Lease

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Job Description

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Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.  
 
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our Clients.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our Clients, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our Clients, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.  

CoStar Real Estate Manager  

CoStar Real Estate Manager is the leading platform for lease accounting, lease administration and the management of portfolios, transactions, projects and construction. Clients use CoStar Real Estate Manager to make smarter decisions and to enable their team to work together more effectively. Learn more about CoStar Real Estate Manager. 

Visual Lease

As the centralized system of record for all lease-related financial, operational, and legal data, Visual Lease, a CoStar Group company, is purpose-built to support every team involved in managing a company’s leased and owned assets. Informed by nearly three decades of experience, our platform integrates lease management, lease accounting, and sustainability reporting, enabling organizations to save time, mitigate risks, reduce costs, and support sustainability initiatives. Our award-winning software is used by 1,500+ organizations to manage more than 1 million real estate, equipment, and other leased asset records globally.

Job Description

We are looking to hire a Director, Operations to manage and scale the newly created operations department. In this role you will support both CoStar Real Estate Manager and Visual Lease products, in addition to a larger, combined, new product to be launched that combines the best of both. This position will report directly to the President for both brands and will be part of the senior leadership team. The successful candidate must have deep experience in go-to-market tools, managing complex cross-functional projects and delivering data-driven insights to all levels of the organization. This is an amazing opportunity to play a key role in supporting the company's rapid growth and merging two organizations.

This position is full-time in the office and based in New Jersey or Atlanta.

Responsibilities:

• Build and lead a dedicated operations team focused on providing services to the business through process, data and systems
• Own the design and execution of merging together process, go-to-market systems and reporting for CoStar Real Estate Manager and Visual Lease
• Evolve go-to-market tech stack with a focus on automation and scalability
• Lead and continuously improve and expand upon business change management processes and procedures
• Create and scale a deal desk function in partnership with Sales, Legal, and Finance to streamline quoting, contracting, and approvals
• Ensure data hygiene, process integrity, and compliance across go-to-market systems
• Collaborate cross-functionally with Marketing, Sales, Customer Success and Product to align revenue strategies and optimize acquisition, expansion, and retention efforts
• Support business leaders in defining key performance metrics, setting targets, measuring, and monitoring performance
• Encourage the business to use data in decision making by providing key insights from created reports and dashboards
• Communicate and frequently meet with business partners, understanding changes to the function, key initiatives and assist in prioritization

Basic Qualifications

• Bachelor’s degree required from an accredited, not-for-profit University or College
• 8+ years’ experience leading operations, revenue/sales operations or strategy for a SaaS company
• 5+ years of experience and demonstrated abilities managing a team or department
• Self-starter with a proven track record of building and scaling operations teams