Sr. Manager, Commercial Learning and Development - Market Access

Job Description:

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

This position will be responsible for identifying gaps and needs to begin developing, implementing, and facilitating training programs that equip Sales, KAM, Field leaders, FRMs, PINs, Payer, Trade Account Directors, and other Market Access Members with the knowledge and skills to support healthcare providers with patient access, reimbursement processes, and payer policies. This individual will collaborate with cross-functional teams to ensure the Market Access is aligned with company objectives, product strategies, and compliance standards.

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

• Design and deliver onboarding and ongoing training programs for new and tenured Sales Specialists, KAMs, Field Reimbursement Managers, PINs, Payer and Trade Account Directors and other Market Access Members.
• Develop training materials and tools focused on payer messaging, reimbursement policy, payer landscape, benefit verification, prior authorization, appeals, billing and coding, and patient support programs to assist Sales Specialists, Key Account Managers and others.
• Lead live and virtual training sessions, including workshops, role-plays, and field coaching.
• Stay up to date on access-related policies, CMS updates, payer trends, and competitive landscape to ensure training reflects the current environment.
• Collaborate with cross-functional partners (Market Access, Legal, Compliance, Medical Affairs, Marketing) to ensure training materials are accurate and compliant.
• Assess training effectiveness through knowledge checks, field observation, and feedback mechanisms.
• Work with vendors, internal and external SMEs, and others to ensure we maximize our spend and impact for learning initiatives.
• Support the development and implementation of training curriculum, SOPs, and best practices for Market Access and Commercial Field Teams to align to their strategy.
• Provide coaching and developmental feedback to Sales Specialists, KAMs, FRMs, PINs, Payer and Trade Account Directors, and Market Access team, to enhance field performance and strategic customer engagement.
• Maintain documentation and records of training programs and individual participation.

Requirements:

• Bachelor’s degree
• 5+ years of pharmaceutical or biotech experience, including 2+ years in L&D, market access, or reimbursement roles.
• Experience as an Access & Reimbursement Trainer, and 2 years in Field Reimbursement or within a HUB program.
• In-depth knowledge of reimbursement processes including Medicare, Medicaid, commercial payers, and specialty pharmacy distribution models.
• Strong presentation and facilitation skills; ability to simplify complex information for diverse learners.
• Excellent communication, coaching, and interpersonal skills.
• Proficient in Microsoft Office and virtual learning platforms (e.g., Zoom, Veeva, LMS systems).
• Ability to travel up to 50%, depending on business needs.

Physical Requirements:

Travel is up to 50% annually to various sales meetings and or conferences and requires home office attendance for strategy sessions and collaboration with HQ personnel.

Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry’s most impressive people, these are just some of the ways we live our "People First" philosophy.

Our Compensation and Benefits

At Ferring, base salary is one part of our competitive tot