Associate Program Manager, Digital Assessments

Associate Program Manager, Digital Assessments 

College Board – A&I 

This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).  

Type: This is a full-time position 

About the Team 

The Associate Program Manager, Digital Assessments role is within the Digital Product Development Program Management (PDPM) team (8 people) and falls under the larger umbrella of Digital Transformation (32 people). In summary, our team guides the organization’s transition from our current paper and pencil environment to a digital testing world and supports new product development work. Our team consults and manages project workstreams of cross-functional and cross-organizational teams and helps plan and execute research studies, pilots, and operational work alongside a workstream lead. We analyze current programs and processes and make recommendations based off our research and evaluations, our own digital testing experience/knowledge, and help project leads or owners evolve process flows, deliverables, instructional and practice supports, and/or their approach to delivering digital assessments. 

The PDPM team is a collaborative group of individuals focused on ensuring the success of our assigned workstreams. We are a true partnership group. We have a lot of fun, don't take ourselves too seriously, and enjoy our work. 

About the Opportunity   

As the Associate Program Manager, Digital Assessments, you are a critical member of the Digital Transformation Team, responsible for managing and supporting the planning, organization, execution, monitoring, and delivery of assigned projects. You will have a specific focus on supporting and managing pilots, research studies, focus groups, and user interview sessions.   

In this role, you will: 

Operations and Program/Project Support 

• Support required pilot and research studies and streamline student and teacher recruitment tasks to meet the study sample requirements and maintain database of teacher participants. 

• Facilitate focus group and user interview sessions as needed to support product development, research, and drive continuous improvement. 

• Create and maintain project supporting documentation, including schedules, meeting notes and action items, process flows, and other collateral to ensure project success. 

• Keep project leadership informed of project status, potential risks, and active issues. 

• Collaborate with project stakeholders to create/maintain implementation schedules.

Stakeholder Support and Collaboration 

• Support other PDPM colleagues in the planning, organization, execution, monitoring, and delivery of large digital assessment initiatives.    

• Collaborate with the Digital Partnership team to enhance partner management and related research processes of our rapidly growing digital partnership portfolio. 

• Collaborate with Learning Engineering to conduct iterative product research to gather user feedback and insights, while also driving continuous improvement efforts in our greater partnerships work.  

• Support key partnerships, both internal and external, with a focus on streamlining communication channels and optimizing operational efficiency to ensure seamless engagement with all relevant stakeholders. 

 About You  

You have: 

• Bachelor’s degree or equivalent required 

• Ideally 2+ years of relevant experience working in program/project management for digital assessment, preferably in the education space. 

• Excellent interpersonal and collaboration skills 

• Excellent organizational and planning skills, including attention to detail and the ability to effectively handle multiple tasks simultaneously. 

• Experience in using project management software preferred (e.g., Smartsheet)  

• Excellent written and verbal communication skills 

• Customer-centric, service-oriented attitude 

• Open to travel (about 8-10 times a year) 

• Authorization to work in the United States 

Preferably, you are: 

• Adept at working in a fast-paced environment. 

• Skilled in process and procedure development and implementation. 

• Experienced using MS Office tools (specifically Excel) and JIRA to analyze data and generate reports from disparate data sources. 

• Experienced in maintaining information in a database 

• Experienced with Agile Software Development Lifecycle. 

About Our Process  

• Application review will begin immediately and will continue until the position is filled