Analyst II - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

We are the GCIB Technology group serving the technology needs of the Global Corporate Investment Banking team in Bank of America. We are looking for a Tech Analyst for the role dedicated to Capital Markets Technology initiatives and projects responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the development team(s) to refine the requirements into specifications that can be executed by the team. Also, this role is responsible for conducting User Acceptance Testing and getting signoff from the business.

Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.

Responsibilities:

• Understand stakeholder needs to help envision and create a solution to solve a problem.

• Support cost/benefit analysis to align technology solutions to business strategy.

• Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.

• Provide subject matter expertise within the business /technical domain to support scope and requirement decisions

• Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design.

• Ensure changes to the application are compliant with bank standards and policies.

• For vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where needed.

• Assist users and development teams in application testing and troubleshooting and may help with test planning and configuring test solutions to validate functional and system needs.

• Document processes, procedures and workflows associated with applications.

• Participate in continuous improvement efforts to create, analyze, and improve processes and solution