Director, People Business Partner

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, People Business Partner

Overview
The Director, People Business Partner (PBP) will support the Technology organization and lead a wide range of human resources programs and activities, including, but not limited to the design and execution of the people strategy, business partner consultation, performance management, employee coaching, talent management, employee relations, and compensation planning. This role will provide strategic people business partnership to senior leaders within the Mastercard Technology teams, as well as provide day to day support to US based people leaders and employees across Technology.

The primary responsibility is to partner with the business to develop and drive our Mastercard People Strategy and business outcomes as well as ensure optimal organizational operating effectiveness. This hands-on and consultative role helps enable high productivity, employee engagement and a strong inclusive culture.

The ideal candidate is someone looking to work with a dynamic, global organization that encourages creative thinking. The key to success in this role is having a future focused mindset, a collaborative style and strong execution capabilities.

Role
• Delivers our people strategy that supports business priorities and growth strategies for TECH.
• Provides counsel on organizational design, career leveling, talent development and change management for senior leaders.
• Provides support for US based people leaders and employees related to leading employee relations matters in partnership with our Employee Relations function, championing the various enterprise wide solutions for learning & development and employee listening, reinforcing and guiding employees through our self service solutioning model for general inquiries
• Acts as a primary point of contact with COEs and the GBSC on program delivery issues and customizations for the business they support
• Conducts talent audits and ensures appropriate plans are in place
• Shares local intelligence and provides a “field perspective” on the effectiveness of programs and initiatives
• Provides advice, coaching and support to executives, managers and employees on development, employee relations, workforce planning and rewards issues
• Responsible for the management and delivery of core People & Capability programs business group; partners closely with other PBPs to ensure seamless delivery
• Provides in-depth market insight and advises on talent implications of external trends that may have workforce implications
• Works closely with COEs to deliver programs and customize when necessary. Shares feedback on the effectiveness of programs and initiatives.
• Serves as subject matter expert on the local labor market and regulatory environment
• Participates in the day-to-day delivery of local HR operations and serves

All About You
• Demonstrated success coordinating and delivering corporate HR programs/processes (e.g., talent management, year-end compensation planning) and reporting on progress
• Demonstrated success when consulting with senior leaders on strategic people related matters
• Demonstrated success when guiding and advising people leaders and employee on local HR issues
• Experience building relationships and collaborating with other key stakeholders
• Demonstrates an agile mindset with a continuous focus on simplicity
• Understands key business drivers and uses the understanding to deliver own work
• Highly self-motivated and driven; works well in a team environment as well as independently

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_acc