Senior Campus Coordinator

About IntouchCX

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Senior Campus Coordinator is the ultimate organizer, involved in the day-to-day operations in order to support the Facilities Management and Employee Experience departments. The ideal candidate will work as a liaison between management and Campus Coordinators, and will work on various tasks to maintain a positive and productive work environment for our employees and client partners.

As Senior Campus Coordinator, You Will…

• Work collaboratively with the Campus team, primarily supporting Facilities and Employee Experience
• Maintain high cleanliness and safety standards of the campus
• Monitor and influence employee sentiment and experience through constant positive employee interaction
• Assist in planning and facilitating corporate events (ie: Customer Service Week, Thanksgiving, charity initiatives, etc.)
• Order supplies, food and other items for client visits or employee experience related activities (ie: events, prizes, incentives, etc.).
• Manage Facilities ticket tracking spreadsheets and headset inventory
• Work directly with Fulfillment department and manage daily deliveries
• Organize and follow-up on multiple tasks with accuracy and timeliness
• Manage Employee Experience toolkit resources
• Perform other duties as assigned

Requirements

As Senior Campus Coordinator, You Have…

• High School Diploma or equivalent (required)
• Dedicated transportation to support occasional errands (required)
• 1-2 years experience in an administrative customer service focused role
• Ability to handle a high volume of work in a fast-paced, demanding work environment
• Strong organizational skills, with the ability to manage multiple projects at one time
• An eye for design and exceptional attention to detail
• Strong communication skills, both written and oral
• A love for collaborating with a diverse group of people
• Ability to work a variety of shifts including days, evenings, weekends and holidays (depending on required project deadlines or emergencies)
• Motivated to help others thrive at work and maintain a positive attitude

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

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