Corporate Vice President, Field Learning & Development
New York Life Insurance CoAbout the role
Location Designation: Fully Remote
Business Unit Overview
Our Agency distribution system is the cornerstone of New York Life, where dedicated individuals like you connect with clients and build lifelong relationships. As part of the team, you'll equip agents with the tools and training they need to thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.
** This position primarily covers the offsite Training & Development facility in the Dallas-Fort Worth metro area. The ideal candidate location is in the Dallas-Fort Worth metro area. **
Role Overview:
The CVP of the offsite Training & Development facility at the Hilton Dallas Fort Worth Executive Conference Center is to provide not only supervision of the logistical operation of NYLIC University Agent and Management development, but to also to create innovative learning solutions that blend multiple instructional modalities that reach a diverse audience. The CVP is accountable for implementing and attaining the Field Productivity Value Stream business goals and is expected to oversee physical management of onsite multi-day Program workshops, as well as build and support interactive eLearning content, robust job aids and infographics, and work independently with subject matter experts to develop course materials. The candidate will be responsible for identification of course objectives through completion and final gold delivery.
What You’ll Do:
Project Management:
- Responsible for the general oversight of the offsite Training & Development facility at the Dallas Fort Worth Executive Conference Center.
- Liaise with the onsite property management team
- Workshop scheduling
- Facilitator scheduling
- Attendee processing and attendance
- Materials inventory maintenance
Field Learning – Agent and Management Development:
- Corporate oversight of the entire NYLIC University offsite Training & Development facility at the Dallas Fort Worth Executive Conference Center that includes over 20 events and workshops training over 1000 Agents and 300 Managers.
- Establish systems and procedures for measuring and analyzing the results of NYLIC University and implementing those systems. These would include complex statistical analysis and should be reproducible and broadly applicable to all Agent and Management Training efforts.
- Ensure that the educational content utilized in various NYLIC University schools and programs meets the quality and production standards, including availability for scheduled school dates.
- Deepen and refine all aspects of communications with the goal of creating a stronger brand.
- Maintain a working knowledge of significant developments and trends in the field.
- Maintain official records and documents, and ensure compliance with federal, state, and local regulations.
Instructional Design:
- Build courses from scratch leveraging SMEs and Field experts using PowerPoint, Adobe, Rise, Storyline, etc.
- Create designs that blend multiple instructional modalities to reach a diverse audience.
- Create innovative learning solutions that empower new agents to succeed in building their business.
- Collaborate with field experts to create learning solutions that help managers succeed in recruiting and developing agents.
- Ability to convert complex information into easily used and understandable text with minimal support or guidance.
- Five or more years of experience writing content in multiple delivery modalities for non-technical training: design documents, job aids, videos, eLearning storyboards, virtual classrooms for a blended learning curriculum that includes on-demand courses, as well as live webinars and instructor-led in person learning.
- Capable of working in a fast-paced, continually changing environment
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