Concierge (Part time)
AssociaAbout the role
Part time Concierge opening at Shirlington Village Condominiums in Arlington, VA.
Work Hours: 20- 25 hours a week.
Weekends + (2) Weeknight shifts.
Weekends: Sat. & Sun. 9am-6pm (one hour break)
Weeknights: M-F, 4:30pm - 8pm.
Option to pick up extra shifts as they become available.
Daily responsibilities:
- Manage the front desk area.
- Meet and greet homeowners, residents, guests, vendors, and contractors.
- Research and respond to inquires.
- Receive, store, and distribute packages from Amazon, UPS, USPS, FedEx, etc.
- Issue pool passes.
- Send out communications to homeowners regarding community events, maintenance, and HOA rules and regulations.
- Monitor move-in and move out procedures and reservations for the loading dock and elevators.
- Other duties as assigned.
Hourly pay rate: $17-$19.
Qualifications
- 1+ years of customer service experience from the hospitality, hotel, retail, leasing, or multifamily industries.
- Friendly, outgoing, customer service driven, and team oriented.
- Flexible with schedule and job duties.
- Proactive, anticipates next steps, takes ownership and initiative.
- Problem solver, with conflict resolution techniques.
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Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
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