Client Development Director

The Client Development Director is an experienced and highly strategic member of our growing market teams. This is a critical role responsible for leading, identifying, cultivating, and securing new business opportunities at our clients. You will accomplish this by understanding complex client needs and architecting tailored, high-impact solutions. You will be a key driver of our growth, translating client challenges into successful engagements and expanding our footprint within key markets. You will build a strong book of business by being a trusted advisor and strategic partner of your clients.

The ideal candidate is a highly motivated, results-driven business development professional with a strong demonstrated ability to generate pipeline, lead sales efforts, and establish Pioneer as a trusted consulting partner in the market.

Key Responsibilities 

Solutions Oriented Business Development

• Proactively identify and target high-potential clients and market segments where our solutions can deliver significant value.

• Lead in partnership with Pioneer Practice and Delivery leadership to discover existing and prospective clients to uncover their strategic objectives, pain points, and desired outcomes.

• Collaborate with internal subject matter experts to design and propose comprehensive, customized solutions that directly address client challenges.
• Articulate the tangible value proposition of our offerings, demonstrating clear ROI and competitive advantages.
• Lead the development and presentation of compelling proposals, pitches, and presentations that resonate with executive-level stakeholders and represent Pioneer solutions and capabilities.
• Strong deal building skills that deliver maximum revenue and margin.

Strategic Relationship Building

• Build and nurture strong, long-term relationships with key decision-makers and influencers within clients and target organizations.
• Act as a trusted advisor, understanding clients' evolving business landscapes and proactively identifying opportunities to deliver further value.
• Stay informed about industry trends, market conditions, and competitor activities to refine sales approaches and add value to client conversations.
• Actively engage in professional networking organizations, industry communities, and business-sponsored events to strengthen Pioneer’s market presence.
• Represent the company at industry events, conferences, and hosting networking functions to expand our professional network and market presence.

Lead Generation & Sales Growth

• Manage the entire sales cycle from lead generation to close, ensuring a robust and healthy pipeline that is tracked in the Pioneer CRM system.
• Lead, develop, and execute strategic account plans at assigned clients to maximize client value and identify opportunities for expansion.
• Develop and execute a consistent relationship management strategy (cold outreach, referrals, networking, and strategic partnerships) to ensure pipeline health.
• Leverage existing relationships and industry networks to open new sales opportunities.
• Identify and qualify potential clients, positioning the firm’s full range of consulting services.
• Work closely with marketing to develop targeted campaigns and content that attract and engage potential clients while utilizing own lead generation tactics.

Collaboration and Leadership

• Work closely with the VPCD, General Manager (GM) and solution/practice leaders to strategically pursue opportunities through smart, measured prospecting and strong relationship-building.
• Collaborate cross-functionally with delivery teams to ensure seamless transition from sales to project execution and client satisfaction.
• Contribute to the development of best practices in client development and sales methodologies.

Required Qualifications 

Experience: 

• 7+ years of progressive experience in business development, solution sales, and client relationship management, ideally within a professional services solutions organization.
• Proven track record of consistently exceeding goals by closing complex, solutions-based deals.
• Management consulting sales experience preferred.
• Proven success in generating and managing a personal sales pipeline.
• Experience with consultative and challenger selling methodologies.
• Proficient in CRM skills (Hubspot preferred) and Microsoft Office Suite.
• Able to travel as needed.

Key Client Development Skills:

• Client relationship management – Ability to engage execut