TikTok Shop - Global Key Account Category Account Manager - Multi & Fashion

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.



About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for a Brand Account Manager - (Cat) to join our newly formed Global Key Accounts team. The team will play a critical role in establishing and leading strategic commerce partnerships between TikTok and the world's top-tier brands or agencies.



Responsibilities

- Build strong, long-term relationships with key merchant partners, acting as the primary point of contact for operational matters.

- Be responsible for topline growth. Monitor and optimize account performance through data-driven insights and regular performance reviews.

- Oversee the end-to-end operational processes for key accounts, including onboarding, product listing optimization, affiliates content management, paid traffic optimization, inventory management, order fulfillment, and returns handling.

- Act as the bridge between creators & partners and merchants to identify potential business opportunities to accelerate affiliate content delivery and GMV growth.

- Understand merchants' content & commercial strategy; Design content strategy & programs tailored to their unique needs; Identify and activate the creators to achieve the best results for the merchant

- Provide insights, product recommendations, and direction on growth & development strategies to merchants based on data analysis and current eco-system trends.

- Discover innovative business models and solutions for merchants' businesses by leveraging our eco-system resources.