System Maintenance Network Operator
SBT GlobalAbout the role
Company Description
Salary: $85k-120k DOE & Location
The On-Site Network Operator is responsible for daily network monitoring, operations, and incident handling at assigned sites. This role ensures stable network infrastructure by managing network equipment, circuits, troubleshooting incidents, handling service requests, and preparing operational reports.
Job Description
Monitor and operate on-site network infrastructure
Manage network equipment and circuit operations
Handle customer service requests (CSR)
Perform incident response and troubleshooting
Resolve network issues and service disruptions
Prepare operational and incident reports
Collaborate with senior operators and cross-functional teams
Qualifications
Experience: Less than 10 years of experience
(Senior operator already on-site)
Required Skills:
Cisco network equipment operation
Extreme Networks wireless equipment operation
Firewall operation: Fortigate and Palo Alto
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General Requirements
Authorized to work in the United States
Able to work on-site full time
Strong troubleshooting and incident response skills
Effective communication and documentation skills
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