ITGC Lead Sr. Manager

The Sr. Manager provides strategic leadership and oversight of the IT Audit function within an Insurance and Financial Services environment. This role is responsible for assessing the effectiveness of technology controls, cybersecurity, data governance, and system resiliency across core insurance platforms and financial systems. The position serves as a trusted advisor to executive management, Audit Committee, and regulators, ensuring compliance with regulatory requirements and alignment with business objectives.

Key Responsibilities

Leadership & Strategy

• Lead and oversee enterprise-wide IT audit strategy, risk assessment, and annual audit planning for insurance and financial services operations.
• Manage and mentor IT audit managers and staff, fostering a high-performance and continuous-improvement culture.
• Act as a strategic partner to business, technology, compliance, and risk leadership teams.

Audit Execution & Oversight

• Direct audits covering:
• Core insurance systems (policy administration, claims, underwriting, billing)
• Financial systems (GL, ERP, reporting platforms)
• Cybersecurity, IAM, data privacy, cloud, and infrastructure
• Application development, change management, and SDLC controls
• Ensure audits are risk-based, data-driven, and aligned with regulatory expectations and industry best practices (COSO, COBIT, NIST, ISO).
• Review and approve audit scopes, testing approaches, findings, and final reports.

Regulatory & Compliance

• Ensure compliance with relevant regulatory frameworks, including:
• SOX (ITGCs & automated controls)
• NAIC Model Audit Rule
• NYDFS Cybersecurity Regulation (23 NYCRR 500)
• SOC 1 / SOC 2, PCI DSS, GDPR (as applicable)
• Support regulatory examinations and external audits; act as primary IT audit liaison with regulators and external auditors.

Risk Management & Advisory

• Identify emerging technology and cyber risks impacting insurance and financial services operations.
• Provide advisory services on major initiatives (system implementations, cloud migrations, M&A integrations, automation, AI).
• Monitor remediation of audit issues and provide reporting on risk trends to senior leadership and Audit Committee.

Governance & Reporting

• Prepare executive-level reporting for senior management and Audit Committee, including audit results, risk assessments, and key metrics.
• Contribute to enterprise risk management (ERM) initiatives and technology risk governance forums.

Qualifications

Education

• Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, or related field (required)
• Master’s degree (MBA, MIS, or equivalent) preferred

Experience

• 10+ years of progressive experience in IT audit, technology risk, or cybersecurity
• 5+ years in a senior leadership or management role within insurance or financial services
• Strong experience with insurance platforms and financial systems in a regulated environment

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.