Manager, Revenue Operations – Forecasting & Reporting

Manager, Revenue Operations – Forecasting & Reporting

Thomson Reuters is one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Behind that mission is a commercial engine that must operate with the same standard of accuracy and integrity. This role sits at the center of that engine.

As Manager, Revenue Operations – Forecasting & Reporting, you will lead the Enterprise Forecasting & Reporting team within Revenue Operations. You will be responsible for overseeing the creation and delivery of enterprise forecasts, driving Revenue Operations initiatives, and enhancing data quality and pipeline management across all segments. This role manages a team of Lead and Senior Analysts and serves as the organization’s subject matter expert on forecasting methodology, data integrity, and process standardization.

You will partner cross-functionally with Marketing, Enablement, Revenue Technology, and Finance to optimize forecasting processes, improve pipeline visibility, and support customer journey initiatives—ensuring the revenue operations engine runs with accuracy, consistency, and scalability.

About the Role

As the Manager, Revenue Operations – Forecasting & Reporting, you will:

• Oversee the creation and delivery of enterprise forecasts, ensuring accuracy, timeliness, and alignment with Finance and Sales Operations on forecasting methodology.
• Drive Revenue Operations initiatives focused on process improvement, data quality, and pipeline management standardization across Corporates, Legal Professionals & Government, and TAP & Global Print segments.
• Conduct in-depth analysis of existing pipeline processes to identify inefficiencies, data integrity gaps, and opportunities for automation.
• Develop and implement standardized best practices for pipeline management, including documentation, training, and cross-segment adoption.
• Apply data analytics to drive process improvements, build business cases for resources, and measure the impact of operational changes.
• Champion the use of automation, AI tools, and emerging technology to enhance forecasting efficiency, including evaluation and adoption of forecasting tools and AI-enabled capabilities.
• Serve as the organization’s subject matter expert on data quality and forecasting methodology, fostering a culture of data-driven decision-making.
• Define and track KPIs to measure the success of forecasting accuracy, process improvement, and data quality initiatives.
• Continuously monitor, audit, and refine forecasting processes to maintain effectiveness and adapt to evolving business needs.
• Partner with Sales leadership to support weekly and monthly forecasting cadences, pipeline reviews, and deal-level inspection processes.
• Manage and support forecasting system administration, including user support, process improvement, and data management within Salesforce and related tools.
• Collaborate with Marketing, Enablement, and Revenue Technology to optimize lead management, CRM system configurations, and customer journey processes.
• Lead and develop a team of Lead Analyst and Senior Analysts, fostering a collaborative, high-performance environment with clear development paths and accountability.

What Success Looks Like

In your first year, you will have made a measurable impact by:

• Establishing credibility as the go-to expert on enterprise forecasting methodology, with Finance and Sales leadership relying on your team’s outputs to drive planning and resource decisions.
• Delivering measurable improvement in forecast accuracy and pipeline data quality, with clear before-and-after metrics that demonstrate the value of process changes.
• Standardizing pipeline management practices across all segments, with documented procedures adopted by frontline sales teams and operations partners.
• Identifying and implementing at least two automation or AI-driven workflow improvements that reduce manual effort and increase the team’s capacity for strategic analysis.
• Building a high-performing, engaged team where each analyst has a clear development path and growing ownership of key deliverables.

About You

You’re a fit for the role of Manager, Revenue Operations – Forecasting & Reporting, if your background includes:

• 7+ years of experience in operations, sales operations, revenue operations, forecasting, or a related function within a complex, matrixed organization.
• 2+ years of people management experience, with demonstrated ability to lead, coach, and develop analytical professionals.
• Four-year college degree required; advanced degree or relevant certifications a plus.
• Deep exper