Administrative Manager (0922) - Child Support Services (157706)

Company Description

This is a Position- Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

Specific information regarding this recruitment process is listed below:

• Application Opening: July 18, 2025
• Application Deadline: August 1, 2025 at 5:00 PM (Pacific Time)
• Compensation: $134,576 to $171,834 annually
• Recruitment ID: PBT-0922-157706

San Francisco Child Support Services (CSS) empowers parents to provide economic support for their children by furnishing child support services in the form of location of parents, establishment of paternity and support obligations, and enforcement of support obligations for the well-being of families and children.  Our vision is to ensure that children receive the financial and medical support they need from their parents to be healthy and successful.  CSS stands unique among other City departments not only due to our mission and vision, but also because of our size. 

With a total staff of 60, and within a highly-skilled team environment, our people must autonomously perform a broader range of challenging duties than in many larger departments where responsibilities may be more compartmentalized. 

Becoming a City employee means being a part of a team that cares about making a difference. Your work will shape both the present and future of San Francisco. When you work for the City, you’re choosing a job with purpose.

Job Description

Reporting to the Assistant Director of Child Support Services Department, the Administrative Manager serves as the department’s Chief Financial Officer and Human Resources Manager overseeing contracts, budget, accounting and finance, and Chief Administrative Officer, overseeing human resources/payroll and general support services. The Administrative Manager serves an essential role of maintaining fiscally responsible operations and administrative support to ensure the department is fulfilling its mission.

The Administrative Manager will provide direction and oversight to lead and manage the fiscal and human resources strategies of the department and will support and collaborate with other members of the executive team on strategic and operational matters involving fiscal planning and forecasting, budget development and administration, succession planning and recruitment, and successfully delivering programs and policies through effective relationships and partnerships with other city departments, the California Department of Child Support Services (DCSS) and related agencies. Specific areas of oversight include, but are not limited to: budget, accounting, grants, contracts and purchasing, human resources, facilities, mailroom, records management and support services.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

•             Accounting: Oversee the department’s accounting activities.  Provide leadership, coordination and primary point of contact for internal and external auditors and for implementing internal controls to ensure fiduciary integrity and compliance.

•             Budget: Oversee the annual budget process in coordination with the executive team and department finance staff; advocate departmental priorities with financial stakeholders at local and state levels; and prepare and present financial reports and budget documents as needed.

•             Contracts: Oversee a fair and transparent contracting process on behalf of the department; troubleshoot contracting and purchasing challenges.

•             Grants: Overseeing a comprehensive state and federal grant management strategy for the Department to ensure program sustainability; compliance with state and federal requirements, , reconcile revenue, develop and direct requests for additional funding, ensure monthly claim reflects actual expenses, ; continually conduct overview of contract management to ensure adherence to local, state and federal policies and procedures.   make recommendations and operational changes that will improve grant management.

•             Human Resources: Serve as an HR Business Partner and play a key role in assessing business performance to develop HR solutions that enable business strategies, foster leadership success, and drive the employee and customer experience; Advise and consult with other  managers regarding work rules and policies and procedures; make or recommend decisions regarding policy, operations, and administrative procedures; Oversee fair and transparent processes in all areas of human resources, including leave management, reasonable accommodations, telework, examination development and administration, recruitment