IT Engineer(Bilingual Mandarin)

Key Responsibilities:

• System Management: Design, implement, and maintain IT infrastructure, including servers, networks, and hardware. Ensure the reliability and performance of all IT systems and applications.
• Technical Support: Provide technical support to employees, troubleshooting hardware and software issues, and resolving technical problems in a timely manner.
• Network Administration: Manage and monitor network performance, including LAN, WAN, and VPN connections. Ensure network security and implement best practices for network management.
• Security & Compliance: Implement and enforce IT security policies and procedures to protect company data and systems. Stay up-to-date with cybersecurity threats and apply appropriate measures to safeguard IT assets.
• System Upgrades: Plan and execute system upgrades, including hardware and software updates. Evaluate new technologies and recommend improvements to enhance IT operations.
• Backup & Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and system availability in case of failures or emergencies.
• Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Create and update user guides and training materials.
• Project Management: Participate in IT projects, including system implementations, upgrades, and other initiatives. Collaborate with other departments to meet project goals and deadlines.

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Cisco CCNA, Microsoft Certified Solutions Expert) are a plus.  
• Bilingual Mandarin speaking.

• Experience: Minimum of 2-5 years of experience in IT engineering or a similar role. Experience with IT infrastructure management, network administration, and technical support.