Manager, Operations - Mill

Within Fender Musical Instrument Corporation’s (“FMIC”) global Manufacturing team, we are focused on delivering operational excellence to the business and our customers by promoting collaboration, building trust, and setting high standards.  Our mission is to support and enable the makers who fuel the pursuit of musical expression.  We are currently searching for an exceptional Operations Manager to join our team in Corona, CA.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

The Operations Manager is responsible for leading activities of associates, daily management, performance management, training, and SQDS reporting. Responsible for ensuring that production meets daily production goals.  Supervises manufacturing personnel.  Responsible for smooth and balanced workflow through the production floor.  Coordinates employees in various work areas to maximize productivity.  Interfaces with Human Resources on employment issues including hiring/firing, performance appraisals, merit increases, time off requests, and disciplinary issues according to company policy, safety issues, and worker’s compensation procedures.  Schedules smooth production of the product to conform to production goals.

Responsibilities

• Safety Committee Involvement
• Responsibility to Audit/verify proper PPEs are being utilized.
• Ownership and response to safety issues
• Actively communicate safety updates, policies, and weekly tool-box topics
• Responsible for Hr x Hr tracking and the Capture of Hr x Hr internal/external issues.
• Facilitate issue resolution or escalate to Manager - as needed.
• Respond to Operator alerts - Standard Work/nonconformance - as needed.
• Oversee Work/job observation audits - periodically throughout the day.
• Monitor and manage team metrics to goal.
• Audit line-side material and ensure min/max is maintained.
• Align team goals with 4 pillar cascade goals.
• Manage timekeeping for the team.
• Sequence/schedule group production
• Identify team opportunities for improvement - Prod, Safety, Quality, Training, etc
• Conduct Performance Evaluations, coach, and mentor direct reports.
• Responsible for leading Dept. meetings
• Daily 6S audit – communicate needed corrective actions to team members.
• Daily 6S checklist (verifies team completes tasks)
• Problem-solving involvement related to SQDC/Hr x Hr information.
• Identify skill development needs/opportunities for the team.
• Identify line-balancing opportunities.

Education & Qualifications

• Two or more years of college level – Manufacturing / Industrial Engineering and / or management classes very helpful.
• Must have strong understanding of Shop Floor Operational Systems, Management for Daily Improvement, RCCA (Lead and Drive) Manufacturing processes on a Lean Environment and able to use/lead and challenge Advance Quality Tools and machinery in a woodworking environment is preferred.

• Working Knowledge of TPS / Lean Manufacturing practices. (A3, VSM, 5S, MDI, Kaizen Activities, Poke-Yoke, SMED, Leading and Lagging KPI’s, etc.)
• Experienced in Continuous Improvement and strategic thinking.
• Demonstrated supervisory skills including structured work, training & coaching, and teamwork approach.
• Ability to multi-task, prioritize and effectively manage conflicts.
• Possess strong verbal and written communication skills.
• Ability to solve problems using advanced quality tools / RCCA tools and coach others to solve problems.
• Ability to manage assigned budgets by accounts.
• Ability to work non-standard hours as required.
• Bilingual in Spanish/English is strongly preferred.

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any o