Solutions Delivery Manager

Who We Are

Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.

Description

Together with researchers, clinicians, engineers, designers, advocates, and volunteers, we're collaborating to design the next generation of healthcare tools and services. Verily’s Clinical Research business is focused on transforming evidence generation within clinical research. Our portfolio of solutions is focused on: 1) participant engagement to optimize and diversify participant recruitment and retention, 2) longitudinal registries and communities to support the continuous evaluation of medical products, 3) a software platform and services portfolio to support participant and data centric clinical trials, and 4) digital biomarkers for generating new types of data and insights.

As a Solutions Delivery Manager on Verily’s Clinical Research team, you will streamline the scoping of projects from a technical and operational feasibility. You will oversee the process to map clinical protocols into requirements for the technical teams. You will be responsible for the technical design of studies including creation of requirements and flows documentation. You will lead workshops with clients to clarify requirements and present the final requirements for signoff. You will interact with a variety of cross-functional teams across Verily including technical solutions engineers, clinical data management,  clinical science, quality, and program management to support the successful delivery of programs and drive forward the process and procedures associated with new products and services.

Responsibilities

• Coordinate the technical design process ensuring that the clinical protocols are appropriately mapped to software solutions efficiently, accurately and within project scope.
• Gather and document requirements and specify the technical design components to support those requirements; present the final readout to a client for approval.
• Create processes and templates including but not limited to the creation of user flows, work instructions, and requirements document.
• Build studies in system based on requirements and documentation; oversee User Acceptance Testing (UAT) process.
• Scope enhancement and feature development workflows in partnership with technical, product and commercial teams. Develop an in-depth knowledge of our software, technology, and processes to be able to guide a client to the best use of our platform to meet their needs.

Qualifications

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 8-10 years of experience working in project management, clinical operations, implementation/delivery, or similar discipline.
• Experience in clinical trials with pharmaceutical, medical device, CRO or digital health.
• Experience breaking down complex topics into clear and understandable messages with clients at all levels.

Preferred Qualifications:

• Proven ability to establish solid relationships with cross-functional teams and drive consensus across stakeholders and executive leadership.
• Ability to improvise, work efficiently and respond quickly to changes and a dynamic work-flow.
• Demonstrated experience in interpretation of client requirements to prepare and document design specifications.
• Knowledge of Good Clinical Practices, Good Pharmacoepidemiology Practices, and current knowledge of FDA and HHS regulations for clinical trials.
• Experience overseeing process improvement initiatives.

The US base salary range for this full-time position is $124,000 - $191,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or b