Senior Director Institute II - Pulmonary Critical Care

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Senior Director Institute II - Pulmonary Critical Care

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Respiratory Institute Admin-Integrated Hospital Care Institute

                      

Job Code

T97970

                     

Shift

Variable

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.  

The Senior Director, Institute, will lead and facilitate a multidisciplinary team focused on driving performance and improvement in several key areas: provider management, patient volume, access, and productivity; financial performance at the patient encounter level; service line strategy and growth; and quality improvement, including patient experience. This leadership role is critical in aligning operational, clinical, and strategic objectives to support the overall success of the institute. This role will support NE Ohio for Pulmonary critical care and provide guidance to the Florida Market for Pulmonary Critical Care. **Please note this position may have some traveling requirements** 

 

A caregiver in this position works days, 8:00am—5:00pm. No weekends or holidays. 

 

A caregiver who excels in this role will:  

• Lead clinical areas with high complexity as determined by the Enterprise Chief of Staff Office complexity guidelines and factors. 

• Lead and facilitate a team focused on the following key areas: provider management, volume, access, and productivity, service line financial performance at the patient encounter level, service line strategy and growth, quality improvement and patient experience. 

• Ensure team routinely partners with ambulatory operations for inbound and outbound patient scheduling (outpatient institutes).  

• Partner with Ambulatory Operations and Access Team to ensure scheduling algorithms and standard work are optimized routinely (outpatient institutes).  

• Work closely with local teams to ensure they are structured to meet patients served and growth targets.  

• Implement practice support models and ensure coordination between local provider support teams. 

• Act as the subject matter expert across the organization for service line financial performance and improvement opportunities (patient level encounter reporting): revenue per encounter, cost per encounter, contribution margin, length of stay (LOS) observed to expected.   

• Initiate and monitor improvement initiatives for service line financial performance and influences all key stakeholders across the organization to execute on opportunities.   

• Evaluate profitability of services at each location to inform appropriate site of service.  

• Consult market and shared services on opportunities for revenue enhancement and cost reduction opportunities. 

• In partnership with the Executive Director develop a long-term service line strategy.