American Girl Merchandise Handler Lead (Full-Time/ Benefitted)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.

Job Description

The Opportunity: The Merchandise Handler Lead is located at the AG Los Angeles Retail Flagship location and reports directly to the Merchandising Operations Manager. This position is responsible for assisting in the management of the back of house operations and to provide leadership and direction to the department team.

What Your Impact Will Be: 

• Monitor and supervise placement of merchandise both on the selling floor and in the stockroom according to visual, safety and efficiency standards.
• Supervise and verify incoming and outgoing trailers and manifests.
• Assume leadership role in absence of Assistant Operations Manager; troubleshoot when needed.
• Promote team environment; coach and motivate department members; delegate and develop skill set of team; provide regular and constructive feedback.
• Communicate internal and external concerns to manager; communicate company, store, and department information to associates.
• Assist in troubleshooting and maintenance of store’s PC’s and registers.
• Perform additional duties and tasks as assigned such as ordering store supplies and staff scheduling.

Qualifications

What We’re Looking For:

• 6 months to 2 years of experience with merchandise handling, inventory, and maintenance issues, preferred.
• Experience in maintaining/troubleshooting IT and POS equipment, preferred.
• Ability to lift up to 30 lbs.
• Must be available to work open and close shifts, weekends, and holidays.

Hourly:
The base hourly rate for this position is between $19 - $22.80.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.**

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidi