Senior Operations Lead

<p><strong>Overview</strong></p> <p>Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.  </p> <p>Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights.  In turn, improving how sports fans interact with their favorite sports teams and competitions.</p> <p><strong>How do they use it?</strong></p> <ul> <li>Media outlets add a little magic to their coverage with our stats and graphics packages.</li> <li>Sportsbooks can offer better predictions and more accurate odds.</li> <li>The world's top coaches are known to use our data to make critical team decisions.</li> <li>Sports commentators can engage with fans on a deeper level, using our stories and insights.</li> </ul> <p>Anywhere you find sport, Stats Perform is there.  However, data and tech are only half of the package. We need great people to fuel the engine.</p> <p>We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!  </p> <p><strong>Responsibilities:</strong></p> <p>We are looking for an experienced and strategically minded professional to lead, coordinate, and optimize the operations of our Soccer Performance department (Opta brand). As Senior Operations Lead, you will act as the right hand of the Operations Manager, supporting cross-functional initiatives, leading key process improvements, driving performance and quality, and managing a large operational team. This role is central to ensuring smooth delivery, operational efficiency, and alignment with strategic goals for the Opta product. This is a hybrid role based in Aveiro,Portugal. </p> <p>HERE’S YOUR ROLE BROKEN DOWN (NOT ALL OF IT, JUST THE MOST IMPORTANT STUFF)  </p> <ul> <li>Act as second-in-command to the Operations Manager, stepping in when needed and supporting strategic decisions. </li> <li>Lead and support the Senior Team Leads, overseeing operational execution, coverage plans, and resource coordination. </li> <li>Monitor and report on department KPIs, ensuring consistent performance, identifying recurring issues, and driving corrective actions. </li> <li>Coordinate cross-functional projects and initiatives, including the rollout of new tools, workflows, and coverage strategies. </li> <li>Drive continuous improvement through data-driven analysis, automation opportunities, and process redesign. </li> <li>Support recruitment, onboarding, and development of operational roles, ensuring growth and high standards. </li> <li>Foster collaboration with internal stakeholders (QMS, Scheduling, Coverage, Training, etc.) to align goals and improve efficiency. </li> <li>Represent the department in key meetings, presenting operational needs, progress, and feedback clearly and effectively. </li> <li>Ensure structured communication of updates, changes, and process documentation to the wider team. </li> </ul> <p> <strong>Desired Qualifications:</strong> </p> <ul> <li>High proficiency in English and Portuguese. </li> <li>Strong leadership in an operational environment with large teams. </li> <li>Strategic thinking combined with practical execution. </li> <li>Ability to learn and adapt quickly to operational processes and technical tools in a fast-paced, data-driven environment. </li> <li>Proven ability to manage performance, lead meetings, and deliver cross-department projects. </li> <li>Effective communicator and problem-solver with a data-driven mindset. </li> <li>Deep knowledge of global football leagues and competition formats. </li> <li>Relevant academic background in Business, Operations, Management, or related fields is preferred. </li> </ul> <p> IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO </p> <ul> <li>Familiarity with project management tools and techniques. </li> <li>Track record of coaching, mentoring, and inspiring team members. </li> <li>Emotional intelligence and the ability to tailor communication for different audiences. </li> <li>Adaptability to changing business needs, tools, and priorities. </li> <li>Curiosity and drive for learning and innovation. </li> </ul> <p><strong>Why work at Stats Perform?</strong></p> <p><strong>We love sports, but we love diverse thinking more!</strong></p> <p>We know that diversity brings creativity, so we invite people from all backgrounds to join us.  At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respect